Updating a Task

When you are working on a ticket, you can update its basic details, parameters, other info, and various activities/actions associated with it. There are many approaches to update the tasks:

• Update from the List Page
• Update from the Details Page

Updating Tasks from the List Page

You can update the Task Type, Status, and Priority of the task from here.
To update the details:

1. On the list page, click on the field, and a dropdown appears.
2. Select the desired value and the status gets updated accordingly. Here, Task Type is updated.

Update from Details Page

To update the task,
Click the edit icon and the page containing the pre-filled details appear.

Make the desired changes and click Update.