Templates are readymade forms which can be used while filling up the change form. The user only needs to select them and the form will get automatically filled. These are convenient when a change is of standard or recurring type. The advantages of using a template are:
- Creating a change using template saves a lot of time.
- The templates ensure that proper and sufficient information is available in the change.
- The change parameters like priority, urgency, assignee can be predefined in the template.
To view the Change Templates, navigate to Admin > Change Management > Change Templates > Change tab.