Task Details
To view the task details, either click on the subject or the view icon from the Task List page. It displays all the details along with the tickets that are related to it.
Motadata Docs
- AIOps
- Getting Started
- Flow Analysis
- Dashboards
- Monitors
- What is a Monitor?
- Monitor Settings
- Monitor Rediscovery
- Topology Scanner
- SNMP Device Catalog
- Process Monitoring
- Service Monitoring
- File and Directory Monitoring
- Configure the Monitoring Time-period
- Custom Monitoring Fields
- Configuring a Monitor Maintenance Window
- How to edit Monitor properties?
- How to Delete a Monitor?
- Integrations
- Agent-Based Monitoring System
- Log Management
- Plugin Management
- Topology
- ServiceOps
- Technician User Guide
- Introduction
- Motadata Dashboard
- Request Management
- Overview
- Request List View
- Creating a Request
- Creating a Service Request
- Request Details Page
- Updating a Request
- Merging and Splitting Requests
- Marking Requests as Spam
- Assigning and Claiming a Request
- Archiving a Request
- Printing a Request
- Status and Assignment Transition
- Resolving and Closing a Request
- Work Conversations
- Tasks
- Adding Relations
- Adding Work Log
- Audit Trail
- Sending Email Notifications
- Integration
- Asking for Approval
- Asking for Feedback
- Adding Watchers
- Executing Scenarios
- Problem Management
- Change Management
- Release Management
- Overview
- Use Case
- Release List View
- Creating a Release
- Release Details Page
- Assigning and Claiming a Release
- Updating a Release
- Release Workflow
- Planning a Release
- Collaboration
- Asking for Approval
- Tasks
- Adding Relations
- Adding Work Log
- Audit Trail
- Sending Email Notifications
- Closing a Release
- Reopening a Release
- Archiving a Release
- Restoring Release
- Asset Management
- Contract Management
- Purchase Management
- Patch Management
- Package Management
- Project Management
- Knowledge Management
- Reports
- Approval Management
- Task Management
- Admin Section
- Overview
- Automation
- Users
- Organization
- Support Channels
- Request Management
- Service Catalog
- Problem Management
- Change Management
- Release Management
- Asset Management
- Overview
- Asset Types
- Asset Custom Fields
- Asset Status
- Asset Custom Rules
- Asset Groups
- SNMP Custom Properties
- Software Categories
- Software Types
- Relationship Types
- Asset Discovery
- Software Rules
- RDP Configurations
- Product Types
- Manufacturer Catalog
- Product Catalog
- Product Custom Fields
- Vendor Catalog
- Vendor Custom Fields
- Barcode
- IP Range Location
- Asset Movement
- Manage Baselines
- Variance Detection
- Wake On LAN
- Asset Configuration
- Contract Management
- Purchase Management
- Patch Management
- Project Management
- Knowledge Management
- User Survey
- Support User Guide
- Integration Docs
- Installation and Upgrade Document
- Introduction
- Prerequisite Guide
- Server Installation Guide
- Plugin Server Installation Guide
- High Availability
- Upgrade Guide
- Patch Installation Guide
- File Server Installation Guide
- DMZ Server Installation Guide
- Agent Installation Guide
- Remote Desktop Installation Guide
- Motadata ServiceOps WebRTC Installation Guide
- Poller Service Installation Guide
- Technician User Guide
Here, you can do the following tasks:
- Update the Status, Priority, Task Type, Assigned To, and Technician Group fields.
- View the due date and time by hovering over the green clock icon at the right-hand side corner.
- View the Reference tickets.
