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Motadata Docs

Problem Management

The Problem management group has the options that are specific to customize the problem module. It has the following features:

  • Problem Form: Customize the problem form to add and manage fields.
  • Problem Category: Manage the categories of the problems for better classification.
  • Problem Status: Manage the values of the status dropdown in the problem management.
  • Problem Templates: Manage the standard problems by defining the pre-defined templates for quick access.
  • Problem Custom Rules: Manage the custom rules for problem processing that complies with your organization policies.
Problem Management Options
Problem Management Options

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