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Hardware Requirement

There are specific hardware requirements suggested for different modules, licenses, and user configurations for Help Desk and Service Desk. Please find them below:

Service Desk
Concurrent Technicians Login CPU RAM HardDisk
1-5 4 Core 8 GB 200 GB
5-20 8 Core 16 GB 500 GB
20-50 16 Core 32 GB 1 TB
50-100 32 Core 64 GB 1 TB
Asset Management
Asset Count CPU RAM HardDisk
1-1000 4 Core 8 GB 200 GB
1000-5000 8 Core 16 GB 500 GB
5000-10000 16 Core 32 GB 1 TB
10000-25000 32 Core 64 GB 1 TB
Service Desk and Asset Management
Concurrent Technicians Login Asset Count CPU RAM HardDisk
1-5 1-1000 8 Core 12 GB 500 GB
5-20 1000-5000 12 Core 24 GB 500 GB
20-50 5000-10000 24 Core 48 GB 1 TB
50-100 10000-25000 48 Core 96 GB 1 TB
Patch Management
Endpoint Count CPU RAM HardDisk
1-1000 8 Core 16 GB 300 GB
1000-5000 16 Core 32 GB 500 GB
5000-10000 32 Core 64 GB 500 GB
File/Relay Server for Patch Management (Need one file Server per location)
Endpoint Count CPU RAM HardDisk
1-1000 4 Core 8 GB 500 GB
1000-5000 4 Core 8 GB 1 TB
5000-10000 8 Core 16 GB 1 TB

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