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Return From Repair

This option enables you to create a Return from Repair Movement Request to move the returned assets from repair to on premise. To move the returned asset from repair, follow the below steps:

  1. Navigate to Admin > Asset Management > Asset Movement page.
  2. Click the Return From Repair button on the top-right corner of the Asset Movement Requests List page. The below form appears.
Create Return From Repair Request
Create Return From Repair Request
  1. Enter the below details:
    • Movement Type: Return from Repair
    • Requester: Requester who has requested the movement.
    • From Location: Select the Location from where the movement is to be initiated. This is a mandatory field.
    • To Location (To Repair): Select the Location to where the movement is to be sent. This is a mandatory field.
    • Reference Number: Mention the reference number if any. It is an optional field.
    • Movement Date: Mention the date on which movement needs to be done. It is a mandatory field.
    • Returnable Type: Select the type. The options are: Returnable and Non Returnable.
    • Asset Type: Select the asset type. The options are: Hardware and Non IT.
    • Remarks: Enter the remarks if any. You can add remarks up to 255 characters.
    • Attachments: Select the attachments if required. It is an optional field.
    • Vendor: Select the Vendor from the dropdown. In case the required vendor does not exist, you can add a new one using the Add Vendor link. It is a mandatory field. Once selected, it displays its details like email and contact no. of the vendor.
    • Dispatch Address: Enter the address where the asset is to be dispatched. It is an optional field. You can provide details like Street, Landmark, City, Pincode, State, and Country.
    • Asset Details: Select the faulty assets that you want to return from repair using the Add Assets link as shown below. The asset list appears based on the selected Asset Type (Hardware or Non IT), Vendor, and Movement Status (In Repair). You can select maximum 10 assets to return from repair.
Add Assets Link
Add Assets Link
Add Assets
Add Assets
  1. Once all the details are filled, click Create. The Asset Movement Request gets created with the default status Requested and it starts with a prefix MV. For example: MV – 1.
  2. Also, the Asset Movement Status in the Asset Details page will get updated to In Movement as shown below.
Movement Status
Movement Status

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