Create Task Schedule
The page helps you to create a task schedule using which a task will be created whenever the schedule runs.
To create a Task Schedule, click the Create Task Schedule button on the top-right corner of the page.
A proprietary framework that incorporates AI and ML for IT operations to increase efficiency and reduce operations cost.
Accelerate your service delivery and streamline internal processes to meet the rising expectations of your end-users.
The page helps you to create a task schedule using which a task will be created whenever the schedule runs.
To create a Task Schedule, click the Create Task Schedule button on the top-right corner of the page.
Enter the below details:
Parameter | Description |
---|---|
Schedule Name | Enter the name of the task schedule. |
Schedule Type | Select the type of schedule. The options are:
|
Notify Before | Enter the number of hours or minutes before which you want to send the notification to the technicians. |
Start At | Select the date and time when the schedule should get applied. |
Task Details | |
Subject | Enter the subject of the task. |
Assigned to | Select the technician to whom you want to assign the task. |
Task Type | Select the task type. |
Technician Group | Select the technician group for the task. You can add more options from the Admin Technician Groups page. |
Start Date | Select the date when the task should start. |
End Date | Select the date till which the task should end. |
Status | Select the status of the task. |
Priority | Select the priority of the task. The options are: Low, Medium, High, and Urgent. The default value is Low. |
Notify Before | Set the hours, days, or minutes before which the system should send an email reminder to the assigned technician about the task. |
Description | Enter a short description about the task. The description should contains sufficient details about the nature of the task and what do you expect from a technician. |
Once all the details are filled, click Create. The schedule gets created and a confirmation message appears. Based on this schedule, the tasks will get created automatically and appear in the Task list page.
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