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Motadata Docs

Edit User Profile

You can manage your profile and update the demographic details using ‘Edit Profile’ option. The option is available at the top-right corner of the application.

Edit Profile Option
Edit Profile Option
Edit Profile Popup
Edit Profile Popup

Profile

This tab allows you to edit the profile details. You can edit the following details:

  • Name
  • Contact No
  • Time Zone
  • Language Preference

Security Questions (Available only if AD Self Service is enabled from the Technician Portal)

You can configure the security questions using the Configure button as shown below. These questions are used to reset the password and unlock account of the LDAP users only.

Configure Security Question button
Configure Security Question button
Configure the Security Questions
Configure the Security Questions

Select the desired question from the list and enter the answer in the respective fields. You can set 2 questions. The questions available in the list are configured from the Technician Portal.

Once done, click Update.

Preferences

This tab allows you to set the following:

  • Theme: You can set the theme as light or dark.
Preferences
Preferences

Change Password

You can change the password from the Support Portal directly.

Change Password
Change Password

Enter the Current, New, and Confirm Password, respectively. The password is in encrypted format. To view the password, click the Eye icon. Once the password is entered, click Update and it will get changed.

Delegate Approval

This tab allows you to delegate approval to other users in case you are not available. Once the approval is distributed, the delegated user can approve or reject the requests on your behalf.

Delegate Approval
Delegate Approval