Edit User Profile
You can manage your profile and update the demographic details using ‘Edit Profile’ option. The option is available at the top-right corner of the application.
Motadata Docs
- AIOps
- Getting Started
- Flow Analysis
- Dashboards
- Monitors
- What is a Monitor?
- Monitor Settings
- Monitor Rediscovery
- Topology Scanner
- SNMP Device Catalog
- Process Monitoring
- Service Monitoring
- File and Directory Monitoring
- Configure the Monitoring Time-period
- Custom Monitoring Fields
- Configuring a Monitor Maintenance Window
- How to edit Monitor properties?
- How to Delete a Monitor?
- Integrations
- Agent-Based Monitoring System
- Log Management
- Plugin Management
- Topology
- ServiceOps
- Technician User Guide
- Introduction
- Motadata Dashboard
- Request Management
- Overview
- Request List View
- Creating a Request
- Creating a Service Request
- Request Details Page
- Updating a Request
- Merging and Splitting Requests
- Marking Requests as Spam
- Assigning and Claiming a Request
- Archiving a Request
- Printing a Request
- Status and Assignment Transition
- Resolving and Closing a Request
- Work Conversations
- Tasks
- Adding Relations
- Adding Work Log
- Audit Trail
- Sending Email Notifications
- Integration
- Asking for Approval
- Asking for Feedback
- Adding Watchers
- Executing Scenarios
- Problem Management
- Change Management
- Release Management
- Overview
- Use Case
- Release List View
- Creating a Release
- Release Details Page
- Assigning and Claiming a Release
- Updating a Release
- Release Workflow
- Planning a Release
- Collaboration
- Asking for Approval
- Tasks
- Adding Relations
- Adding Work Log
- Audit Trail
- Sending Email Notifications
- Closing a Release
- Reopening a Release
- Archiving a Release
- Restoring Release
- Asset Management
- Contract Management
- Purchase Management
- Patch Management
- Package Management
- Project Management
- Knowledge Management
- Reports
- Approval Management
- Task Management
- Admin Section
- Overview
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- Request Management
- Service Catalog
- Problem Management
- Change Management
- Release Management
- Asset Management
- Overview
- Asset Types
- Asset Custom Fields
- Asset Status
- Asset Custom Rules
- Asset Groups
- SNMP Custom Properties
- Software Categories
- Software Types
- Relationship Types
- Asset Discovery
- Software Rules
- RDP Configurations
- Product Types
- Manufacturer Catalog
- Product Catalog
- Product Custom Fields
- Vendor Catalog
- Vendor Custom Fields
- Barcode
- IP Range Location
- Asset Movement
- Manage Baselines
- Variance Detection
- Wake On LAN
- Asset Configuration
- Contract Management
- Purchase Management
- Patch Management
- Project Management
- Knowledge Management
- User Survey
- Support User Guide
- Integration Docs
- Installation and Upgrade Document
- Introduction
- Prerequisite Guide
- Server Installation Guide
- Plugin Server Installation Guide
- High Availability
- Upgrade Guide
- Patch Installation Guide
- File Server Installation Guide
- DMZ Server Installation Guide
- Agent Installation Guide
- Remote Desktop Installation Guide
- Motadata ServiceOps WebRTC Installation Guide
- Poller Service Installation Guide
- Technician User Guide
Profile
This tab allows you to edit the profile details. You can edit the following details:
- Name
- Contact No
- Time Zone
- Language Preference
Security Questions (Available only if AD Self Service is enabled from the Technician Portal)
You can configure the security questions using the Configure button as shown below. These questions are used to reset the password and unlock account of the LDAP users only.
Select the desired question from the list and enter the answer in the respective fields. You can set 2 questions. The questions available in the list are configured from the Technician Portal.
Once done, click Update.
Preferences
This tab allows you to set the following:
- Theme: You can set the theme as light or dark.
Change Password
You can change the password from the Support Portal directly.
Enter the Current, New, and Confirm Password, respectively. The password is in encrypted format. To view the password, click the Eye icon. Once the password is entered, click Update and it will get changed.
Delegate Approval
This tab allows you to delegate approval to other users in case you are not available. Once the approval is distributed, the delegated user can approve or reject the requests on your behalf.
