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Asset Discovery

Asset discovery is the most advantageous feature of the Motadata ServiceOps Application. It supports both On-Premise and SaaS application. Asset Management in any organization is the most time consuming job as the admin has to keep records of all the hardware or software assets of each of the employee.

Here, Motadata ServiceOps helps in maintaining as well as discovering all the possessed asset records in just one Application. In addition, it adds with the asset’s number and exact names. Thus, Asset discovery helps to find all the assets of each single network or single location using various features such as network scan and domain scan.

The most important parameter of the discovery is Credentials. Adding multiple Credentials for successful network connection will ultimately show the discovery of the assets after the scan.

To view the Asset Discovery page, navigate to Admin > Asset Management > Asset Discovery.

Asset Discovery Page
Asset Discovery Page

Discovery Service

This page shows the list of all discovered assets. When a scan is manually performed or scheduled, all the assets list down here in numbers.

It displays two tabs: Running Scan and Completed Scan.

Running Scan
This tab displays the scan currently running along with the details as shown below.

Asset Discovery Page
Asset Discovery Page
  • Section 1 displays the Ongoing Scan services, where the status gets updated as long as the scan keeps on running.
  • Section 2 displays the completed scan results with the number of assets that are discovered or not discovered.
  • Section 3 displays the button to Refresh the page for continuous update of assets discovered. Stop Scan allows to stop the running scan whenever one requires to stop the further discovery.
  • Section 4 displays the details of the scan which includes the network’s name, type of scan, Start date/time, and User.
  • Section 5 displays bifurcation of the assets such as Total Assets, Pingable assets, Discovered Assets, and Not Discovered assets.
  • Section 6 enables to search the required IP Address from a list of assets discovered.
  • Section 7 displays a list of IP Addresses that are pingable, discovered along with their asset IDs.

Completed Scan
This tab displays the details of the scan that is completed.

Discovery Service - Completed Scan
Discovery Service - Completed Scan

You can also view the history of the scan by clicking the View History button. The popup displays the Success and Failed count of the assets discovered by clicking on the count of the respective block. It displays the total discovered, not discovered, pingable, and not pingable assets, respectively.

View History of Scan
View History of Scan

Discovery Poller Service

Similar to the Discovery Service tab, this tab displays a list of all the discovered assets based on the selected poller. When a scan is manually performed or scheduled, all the assets list down here in numbers.

Note: This tab is available only for SaaS application.

It displays three tabs: Pending Scan, Running Scan, and Completed Scan.

Discovery Poller Service
Discovery Poller Service

Credentials

Motadata ServiceOps provides an interface to upload all your credentials, so our product can authenticate for an authorized access to a network. A repository stores all the Credentials, also known as a library where you can manage (add, edit and delete) them.

Notes:

  • Managing credentials require administrative rights.
  • If the Credentials are incorrect, authentication fails, and the asset discovery fails too.
Credentials Page
Credentials Page

Adding Credential

To create credentials, click the Create Credentials button and a popup appears where you need to fill the details.

Add Credentials
Add Credentials

The details are:

  1. Name: Enter the name of the credential.
  2. Credential Type: Select the type of credentials. The options are: WMI, SSH, SNMP, SNMP V3, VMWARE, AWS, AZURE. Based on the option selected, enter the username and password details.
    For example, if Azure is selected, enter the Azure Subscription ID, Client Secret, Client ID, and Tenant ID details.
  3. Once you are done, click Save. You can also click the Test Connection button to check the connectivity. Later, you can also edit or delete the credentials if not required.
    Note: The Test Connection button is unavailable in the SaaS application.

You can create multiple credentials required for the future asset discoveries also.

Import Credentials

This option allows you to import the credentials in bulk. To do so,

  1. Click the Import Credentials button. The Credential Batches page appears.
  2. Click the Import CSV Batch button.
Import Credentials Button
Import Credentials Button
  1. Select the .csv file if you already have it filled with the respective fields. If not, select the new .csv file using Click Here and fill the respective details. Once the file is uploaded, click Next.
Select .CSV File
Select .CSV File
  1. Map the fields as per the requirement. By default it is mapped, only in case of removal or change of some parameters mapping is necessary, and click Save Batch.
Map Fields
Map Fields
  1. The Credential Batches page appears. It displays the status of the import along with the details like processing time, total records, success records, failed records, etc. as shown below. Once successful, the imported credentials will appear in the list page.
Imported CSV Batches
Imported CSV Batches

Network Scan

Network Scan allows scanning of the whole network specified along with the credentials authentication and successful connections.

Here, you can view, add, as well as import IP Networks. Also, you can create a schedule, discover a new asset, poll existing asset, and add Asset in Stage. To import IP Networks, follow the same steps as Import Credentials.

Network Scan
Network Scan

To create a Network Scan,
Click the Create Network Scan button and a popup appears.

Create Network Scan
Create Network Scan

Enter the below details:

Parameter Description
Name Enter the name of the network scan.
IP Range Type Select the type of IP Range. The options are:

  • Entire Network: All the IPs in the whole network will be scanned for the discovery. If selected, enter the IP Range Start.
  • Specific IP Range: Select if assets from a specific IP Range is to be scanned. If selected, enter the IP Range Start and IP Range End for discovery.
  • Specific set of IPs: Select if you want to scan only specific IP Addresses for asset discovery. If selected, enter the IP Addresses. Also, you can import the IP addresses via a CSV file using the Import IP Addresses link.
Location Select the location of the network from the dropdown.
Department Select the department.
Exclude IPs Enter the list of IPs you want the network to skip while running the scan. You can also import the IP Addresses via a CSV file using the Import Exclude IPs link.
Protocol Type Select the type of protocol for the network. The options are: Static and DHCP. If DHCP is selected, DNS configuration is required for Domain Scan.
Description Enter the description of the network scan.
Credentials Select the credentials to be used from the dropdown. You can also create new credentials using the Create Credentials link.
Poller Select the poller for which you want to create the network scan.

Note: This field is available only for SaaS application.

Once all the details are filled, click Save. The created network will appear on the list page as shown below.

Network List Page
Network List Page

Here, you can do the following:

  • Schedule the network scan.
  • Discover New Asset
  • Poll Existing Asset
  • Edit the network scan.
  • Delete the network scan if not required.
  • You can add the Assets in Stage to CMDB by selecting the option, the asset type, assets and then clicking the Add to CMDB button.
Asset in Stage
Asset in Stage

Schedule Network Scan and Polling Scan

Scheduling the discovery scan helps to overcome the similar activity of adding assets every time when a new asset is added.
For every created network, the Scheduler option is given besides the created network as shown in the above figure.

Select the Scheduler option and a popup appears. It displays two tabs: Discover Scan Schedule and Polling Scan Schedule.

In the Discover Scan Schedule, click Create Discovery Schedule button and the options appear.

Create Discovery Schedule button
Create Discovery Schedule button
Creating a Schedule
Creating a Schedule

Enter the below details:

  1. Schedule Type: Select the type of schedule. The options are:
    • Once: The schedule will run only once on the selected start date.
    • Daily: The schedule will run daily starting from the selected start date and time.
    • Weekly: The schedule will run once a week as per the selected day and time. Also, provide the start date from which the schedule will be applicable.
    • Monthly: The schedule will run once a month as per the selected date, time, and month. Also, provide the start date from which the schedule will be applicable.
    • Interval: Set the interval in hours or days within which the schedule should run. Also, provide the start date from which the schedule will be applicable.
  2. Automatically add Assets in CMDB?: Select Yes if you want to add the discovered assets automatically in CMDB.
  3. Email: You can add the email id’s for notification email of network scan results after completion.
  4. Once done, click Save. Similarly, you can configure the polling scan schedule.
Polling Scan Schedule
Polling Scan Schedule

Discover New Asset

Incase of addition of asset in a particular network, you can just click the Discover New Asset option, which will scan the network and discover newly added assets. You can also add the newly scanned assets automatically in CMDB if required or in stage.

Poll Existing Asset

You can poll the existing assets in the network using the Poll Existing Asset option which will update the added information while discovering.

When the polling completes, the discovery page will display the discovery through Polling as shown below:

Polling Scan
Polling Scan

Cloud Network

This allows to import and create a network scan to discover the cloud assets. The configurations are similar to network scan.

Here, you can view, add, as well as import cloud networks. Also, you can create a schedule, discover a new asset, poll existing asset, and add Asset in Stage. To import Cloud Networks, follow the same steps as Import Credentials.

Cloud Network
Cloud Network

To create a Cloud Network,
Click the Create Network Scan button and a popup appears.

Create Cloud Network
Create Cloud Network

Enter the below details:

Parameter Description
Name Enter the name of the cloud network scan.
Cloud Type Select the type of cloud. The options are:

  • AWS
  • Azure
Description Enter the description of the cloud network scan.
Credentials Select the credentials to be used from the dropdown. You can also create new credentials using the Create Credentials link.

Once all the details are filled, click Save. The created network will appear on the list page. Here, you can do the following:

  • Schedule the cloud network scan. For more details, refer to the section Network Scan.
  • Discover New Asset. For more details, refer to the section Network Scan.
  • Poll Existing Asset. For more details, refer to the section Network Scan.
  • Edit the cloud network scan.
  • Delete the cloud network scan if not required.
  • You can add the Assets in Stage to CMDB by selecting the option, the asset type, assets and then clicking the Add to CMDB button. For more details, refer to the section Network Scan.

Domain Scan

Discovery can be done via scanning. Apart from network scan, you can perform the discovery via domain scan too.

Note: DNS configuration is required for Domain Scan.
Domain Scan
Domain Scan

The list page displays the Name and Domain Name details. Also it displays the created date, time, and name of the creator.

To create a new domain Scan, click Create Domain Scan on the top-right corner of the page, and a popup appears.

Create Domain Scan
Create Domain Scan

Enter the below details:

Parameter Description
Name Enter the name of the domain scan.
Domain Controller Name Enter the name of the controller of the organization’s domain.
Domain Name Enter the domain name of the organization. For example: Acne.com
OU Enter the Organizational Unit name of the domain.
Username Enter the username.
Password Enter the password for successful domain connection.
Map Location from LDAP Enable if you want to map the location of the domain from the LDAP server. If enabled, specify the LDAP Location Field. If the entered location is not present you can also create it by enabling the Create Location option.
Location Select the location of the domain from the dropdown.
Map Department from LDAP Enable if you want to map the department of the domain from the LDAP server. If enabled, specify the LDAP Department Field. If the entered Department is not present you can also create it by enabling the Create Department option.
Department Select the department belonging to the domain.
Map Used By from LDAP Enable if you want to map the user of the domain from the LDAP server. If enabled, specify the LDAP Used By Field. If the entered user is not present you can also create it by enabling the Create Used By option.
Used By Select the user from the dropdown.
Description Enter a brief description about the domain scan.
Exclude IPs Enter the list of IPs you want the network to skip while running the scan.
Poller Select the poller for which you want to create the domain scan.

Note: This field is available only for SaaS application.

Once all the details are filled, click Save. The created domain scan will appear on the list page. You can also click the Test Connection button to check if its successful and authenticating.

Note: The Test Connection button is unavailable in the SaaS application.

On the list page, you can do the following:

  • Schedule the domain scan. For more details, refer to the section Network Scan.
  • Discover New Asset. For more details, refer to the section Network Scan.
  • Poll Existing Asset. For more details, refer to the section Network Scan.
  • Edit the domain scan.
  • Delete the domain scan if not required.
  • You can add the Assets in Stage to CMDB by selecting the option, the asset type, assets, and then clicking the Add to CMDB button. For more details, refer to the section Network Scan.

SCCM Scan

Motadata uses Microsoft System Centre Configuration Manager (SCCM) to manage desktops and Windows-based applications where you can integrate with SCCM and fetch the SCCM-scanned asset data. The integration leverages SCCM’s scan capabilities users to avoid installing two agents to fetch asset details. You can also use SCCM for asset discovery and also simultaneously update the asset data.

The assets fetched from the the SCCM database will have the source as SCCM and resource id generated by the SCCM server.

SCCM Scan
SCCM Scan

The list page displays the Name, Authentication Type, and Host Name details. Also it displays the created date, time, and name of the creator.

To create a new SCCM Scan, click Create SCCM Scan on the top-right corner of the page, and a popup appears.

Create SCCM Scan
Create SCCM Scan

Enter the below details:

Parameter Description
Name Enter the name of the SCCM scan.
Authentication Type Select the type of authentication. The options are:

  • SQL Server Authentication
  • Windows Authentication
Username Enter the username.
Password Enter the password for successful domain connection.
Database Name Enter the name of the database that you want to scan.
Port Enter the port number.
Host Name Enter the host name for connection.
Domain Name Enter the domain name of the organization. It is mandatory for Windows type of Authentication.
Description Enter a brief description about the SCCM scan.
Location Select the location of the SCCM from the dropdown
Department Select the department belonging to the SCCM.
Poller Select the poller for which you want to create the SCCM scan.

Note: This field is available only for SaaS application.

Once all the details are filled, click Save. The created SCCM scan will appear on the list page. You can also click the Test Connection button to check if its successful and authenticating.

Note: The Test Connection button is unavailable in the SaaS application.

On the list page, you can do the following:

  • Schedule the SCCM scan. For more details, refer to the section Network Scan.
  • Discover New Asset. For more details, refer to the section Network Scan.
  • Poll Existing Asset. For more details, refer to the section Network Scan.
  • Edit the SCCM scan.
  • Delete the SCCM scan if not required.
  • You can add the Assets in Stage to CMDB by selecting the option, the asset type, assets and then clicking the Add to CMDB button. For more details, refer to the section Network Scan.

DNS Configuration

You can configure the DNS server of the application network by adding the Primary and Secondary DNS.

DNS Configuration
DNS Configuration

Agent Installation

You can discover the agents using network scan. Once discovered you can install or uninstall them.

Agent Installation
Agent Installation

To create an agent scan, click Create Agent Installation, and a popup appears.

Create Agent Installation with Fetch from Domain Disabled
Create Agent Installation with Fetch from Domain Disabled
Create Agent Installation with Fetch from Domain Enabled
Create Agent Installation with Fetch from Domain Enabled

Enter the below details:

Parameter Description
Name Enter the name of the network scan.
Fetch from Domain Enable to discover the agents from the domain. If enabled, enter the domain details. For more details, refer to the link Domain Scan. If disabled enter the below details.
Poller Select the poller for which you want to create the scan.

Note: This field is available only for SaaS application.
Agent Type Select the type of agent. The options are:

  • Discovery
  • VNC
  • Discovery with Remotely
  • RDP
  • Discovery with RDP
Scan Type Select the type of IP Range. The options are:

  • Entire Network: All the IPs in the whole network will be scanned for the discovery. If selected, enter the IP Range Start.
  • Specific IP Range: Select if assets from a specific IP Range is to be scanned. If selected, enter the IP Range Start and IP Range End for discovery. Also, you can enter certain IP addresses to skip the scan in the Exclude IPs field. If required, you can import a list of IP Addresses to exclude from scanning using the Import Exclude IPs link.
  • Specific set of IPs: Select if you want to scan only specific IP Addresses for asset discovery. If selected, enter the IP Addresses. You can also import the IP Addresses in bulk using the Import IP Addresses link.
Description Enter the description about the agent network scan.
Credentials Select the credentials to be used from the dropdown. You can also create new credentials using the Create Credentials link.

Once all the details are filled, click Save. The created network will appear on the list page. Here, you can do the following:

  • Execute Installation: You can install the agent in machines based on the configured domain or network.
  • Execute Uninstallation: You can uninstall the agent from machines based on the configured domain or network.
  • Edit: You can edit the scan.
  • Delete: You can delete the scan if not required.

Agent Build

It displays the list of various platforms with their architecture. This list shows the various agents builds with their updated status.

Agent Build
Agent Build

Here, you can also edit the builds using the Edit Icon.

Edit the Agent Build
Edit the Agent Build

Agent Installation History

This tab enables you to view the complete scan history of the agents.

Agent Installation History
Agent Installation History

Here, you can click the View History button to view the history of individual scan as shown below. It displays the total count along with its bifurcation. You can also download the scan report in PDF format using the Download History button.

View History
View History

Discovery Agent

This tab displays the list of the agents which are installed for scanning the network. Thus, the discovery of assets is scanned and fetched by these agents. You can have multiple agents too.

Once the agents are discovered, you can delete them from here if required.

Discovery Agent
Discovery Agent

Mobile Agents

This tab displays the discovered mobile agents.

Once discovered, you can delete them from here if required. Also, you can configure the settings for mobile discovery.

Mobile Agents
Mobile Agents
Settings
Settings
  • Mobile Discovery: Enable if you want to discover the mobile devices.
  • Discovery Cycle: Set the discovery cycle to run as per the set time in minutes. The default value is 30 minutes. For Example: If 30 minutes is set the the discovery cycle will run after every 30 minutes.
  • Refresh Cycle: Set the time in minutes to refresh the cycle. The default value is 5 minutes.
  • Scan this QR Code for Mobile Discovery: You need to scan the QR code to discover your mobile.

Once done, click Update.

Discovery Poller

This tab displays the list of pollers which are installed for scanning the network. Thus, the discovery of assets is scanned and fetched by these pollers. You can have multiple pollers too.

Once the pollers are discovered, you can delete them from here if required. You can also set its Refresh Cycle in minutes using the Settings button. The default value is 5 minutes.

Note: This tab is available only for SaaS application.
Discovery Poller
Discovery Poller