Change Status determines the progress of the Change tickets at each stage. Using these you can know how much work is done or pending on the ticket and accordingly actions can be taken. The system provides some default status values that are ready for use.
To view the Change Status page, navigate to Admin > Change Management > Change Status > Change tab.
Here, you can manage the status of the tickets at different stages. Also, you can edit the status names, run SLA, and change the color of the status values as per the organization’s theme.