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Adding Relations

Sometimes a change is very complex and you may want to divide it into simpler requests, problems, change, release, asset, knowledge, and project categories. Also, you may find other similar changes and it’s a good idea to associate all these.

In Relations tab, system helps you building a contextual information by linking various items. This tab gives you an option to create relationships between a change and other Requests, Problems, Changes, Releases, Assets, Knowledge Articles, and Projects.

Relations Tab in Change Details Page
Relations Tab in Change Details Page

On this page you get the following features:

  • View all the items related with the change.
  • Create a new item and associate with the change.
  • Add an existing item to the change.
  • Unlink the items related with the change.
  • Here, the count of the linked entities will also be shown besides the Relations label.
Features in Relations Tab
Features in Relations Tab

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