Adding Relations
Sometimes a request is very complex and you intend to divide it into simpler requests, problems, change, release, asset, knowledge, merged request, purchase, and project categories. Also, you may find other similar requests and it’s a good idea to associate all these.
In Relations tab, you can build a contextual information by linking various items. This tab gives you an option to create relationships between a Request and other Requests, Problems, Changes, Releases, Assets, purchases, projects, Knowledge Articles/FAQs, and see merged requests.