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Prerequisite Guide

Port Requirements for ServiceOps

Port serves as an interface between different servers. When setting up our product, opening the right ports is vital for proper functioning of ServiceOps solution. Following are the ports for all the services in Motadata ServiceOps:

  • Main Server
  1. Http/Https 80/443
  2. DNS 53
  3. SSH 22
  4. SNMP 161
  5. WMI 135 & 445, 5000 – 6000 (TCP), 49152 – 65535
  6. LDAP 389
  7. Discovery 8081
  8. Main-server 8080
  9. Main-server 8082
  10. RDP-Client 7070
  11. RDP-Server 5900
  12. SMTP 25/465/587 (could be any one)
  13. POP3 995/110 (based on default setup)
  14. IMAP 993/143 (based on default setup)
  15. ARP 219
  16. TCP Random ports once when ready for connection. These are dynamic port range.
  17. LDAPS 636
  18. Remote Port Number 8088/8089
  19. VNC RDP middleware server 5900 5901
  20. Python3-pip should be installed
  21. Python3 -m pip impacket should be installed
  22. msitools should be installed

Note: Check whether impacket is available in the Main Server. You can verify the packet from this location “/opt/flotomate/main-server/config/”.

  • Plugin server
  1. Plugin server 5050
  2. Http/Https 80/443
  • Agent
  1. Http/Https 80/443
  • Windows OS
  1. File sharing should be allowed.
  2. Private Network Settings in Firewall should be turned off.
  3. UAC (User Access Control) should be allowed in the Registry Editor from the path: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\LocalAccountTokenFilterPolicy.
  4. Add a folder (C:\Windows) in the Exclusions section under Virus and Threat Protection Settings.
Note: If the agent does not get installed after fulfilling the above prerequisites, reboot the machine, and try again to install the agent.

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