Prerequisite Guide

Port Requirements for ServiceOps

Port serves as an interface between different servers. When setting up our product, opening the right ports is vital for proper functioning of ServiceOps solution. Following are the ports for all the services in Motadata ServiceOps:

• Main Server

1. Http/Https 80/443
2. DNS 53
3. SSH 22
4. SNMP 161
5. WMI 135 & 445, 5000 – 6000 (TCP), 49152 – 65535
6. LDAP 389
7. Discovery 8081
8. Main-server 8080
9. Main-server 8082
10. RDP-Client 7070
11. RDP-Server 5900
12. SMTP 25/465/587 (could be any one)
13. POP3 995/110 (based on default setup)
14. IMAP 993/143 (based on default setup)
15. ARP 219
16. TCP Random ports once when ready for connection. These are dynamic port range.
17. LDAPS 636
18. Remote Port Number 8088/8089
19. VNC RDP middleware server 5900 5901
20. python3-pip should be installed
21. python3 -m pip impacket should be installed
22. apt install msitools
23. python3 -m pip install smbprotocol
24. python3 -m pip install pyreadline

• Plugin server

1. Plugin server 5050
2. Http/Https 80/443

• Agent

1. Http/Https 80/443

• Windows OS

1. File sharing should be allowed.
2. UAC (User Access Control) should be allowed (value 1) in the Registry Editor from the path: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\LocalAccountTokenFilterPolicy.
3. Add a folder (C:\Windows) in the Exclusions section under Virus and Threat Protection Settings.
4. If Firewall is on, allow the below Inbound Rules:
   • Windows Management Instrumentation (DCOM-In) (Private, Public)
   • Windows Management Instrumentation (DCOM-In) (Domain)
   • Windows Management Instrumentation (WMI-In) (Private, Public)
   • Windows Management Instrumentation (WMI-In) (Domain)
   • Remote Service Management (NP-In) (Private, Public)
   • Remote Service Management (NP-In) (Domain)