Asset Actions
To view the asset actions, on the top-right corner of the page, click the vertical three dots, and a set of actions appear as shown below.
To view the asset actions, on the top-right corner of the page, click the vertical three dots, and a set of actions appear as shown below.
To initiate an approval from the Asset Details page,
The Approvals tab displays all the approvals done or pending for the asset. From this tab, you can also ignore and remind the approvers for the approvals. As an approver, you can view, approve, and reject the approvals from My Approvals menu.
The list of pending approvals for an asset is visible in the Approvals tab. You can ignore the approval if no longer needed, or can remind the approver to take an action on it. Also, you can add comments in this section.
Using the Remote Desktop functionality, a technician can remotely connect the computers within or outside organization LAN.
This functionality can be used to remotely connect Windows and Linux machines after installation of Motadata Remote Desktop Agent application on client computers.
To configure Remote Desktop functionality, refer RDP-Configurations page.
Technician can initiate the remote desktop session on a particular computer from Hardware Asset details page.
To do so,
This tab enables to view the video recording of the remote desktop session for a particular computer asset.
Download Video Recording File
You can download the particular session Video Recording file from the GUI.
Before downloading, the recording needs to be converted to the downloaded format by clicking on the Covert to M4V button. Once the file is converted, it can be downloaded by clicking on the Download button.
This displays the RDP history of the asset. It displays the details like, user, start date, end date, and duration.
This enables to merge the duplicate entries of the asset. This is required when the assets received through Purchase Order are associated to some groups, and on executing a network scan, these assets get duplicated. Example: HP – PO-3_2 is the asset purchased and is renamed to Printer. On performing asset discovery, both the names will appear. Hence, to avoid this duplication you can reconcile the asset, where HP – PO-3_2 is deleted and Printer is retained.
To reconcile the asset,
This displays the history of the people who used the asset and for how much duration as shown below.
Here, you can also view the details of the user by clicking on the user’s name.
This displays the location history of the asset. It helps to keep a track of the asset location specially when it is sent for repair or for some other purpose.
The Grey Bell icon on the Software Asset Details page, allows to enable the notification for the same software installation in any other asset. Admin would receive a notification if any other user is using the same software in his/her asset.
Once clicked, a confirmation message appears. Click Yes to continue or Cancel to discard the action. On clicking Yes, the color of the bell icon changes to Red.