Motadata Docs

Installation

System Requirements

  • Windows 8 and above versions (Windows 10 recommended).
  • Windows OS (64 bit)
  • RAM 4 GB
  • Processor 1 GHz
  • Minimum Disk Space 6 GB

Notes:

  • If Windows OS is 7 or 8, install Microsoft Visual C++ Redistributable 2015 package and hotfix based on the machine configuration.
  • Currently the Poller service is supported for Windows machine only.

Windows OS (64bit): Click Here

Procedure

Step 1: Download the latest poller service setup file (.msi) using the above link.

Step 2: Once downloaded, run the file, and the following “Motadata ServiceOps Poller Setup” wizard appears.

Motadata ServiceOps Poller Setup Wizard
Motadata ServiceOps Poller Setup Wizard

Click Next.

Step 3: In Select Installation Folder, browse, and select the folder in which the poller service should be installed, and click Next.

Select Installation Folder
Select Installation Folder

Step 4: In Configuration, enter the server URL and activation code details.

  • Protocol: Select the protocol as HTTP or HTTPS.
  • URL: Enter the URL of your ServiceOps Portal.
  • Port: Enter the port number. It is optional.
  • Activation Code: Enter the agent activation code. You can take this code from the License Details tab of the ServiceOps Portal.

Once done, click Next.

Configuration
Configuration

Step 5: In Ready to Install, click Install and the installation process begins.

Ready to Install
Ready to Install

Step 6: Click Finish.

Finish
Finish

Once the installation is completed your assets will get discovered in ServiceOps in the next scan cycle. The discovered asset will appear in the Hardware Assets List page.