Knowledge section is the library of all the articles, guides, and FAQs that are related to this system. The content of this section is available to all the people who can access the system URL. The content is totally free that means you do not need to register or login into the system to see the articles. The knowledge articles here are generally managed by the authenticated users who are also subject matter experts. The knowledge helps people to get self aware about something before raising unnecessary tickets.
Knowledge Page Before Login
The user can only view the knowledge articles without logging in to the system. To like or dislike the articles one needs to login to the Support Portal.