Change Advisory Board

Get support for a change-management team by informing them of requested changes and assisting in the assessment and prioritization with Motadata ServiceOps.

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For many organizations, change management is an important process. Their business relies on software performance and how they respond to critical business functions. Software updates are also necessary. The organization needs those upgrades, whether they contain important security updates or new features. Additionally, the organization must make sure that the modifications don’t disrupt current business operations.

Scheduling, planning, implementing, and analyzing changes are all parts of the process known as “change management.” Upholding the change process and assisting with change traceability are the two main objectives of a change management principle.

The core focus of the Change Advisory Board (CAB) is on assessing the risk and unintended effects of Change Requests and providing recommendations to the Change Manager. Change management oversees the entire process of proposing, evaluating, approving, pursuing, and monitoring any changes.

Schedule and Prioritize (Planning, Rollout plan, Backout plan)

The CAB’s role is to maintain appropriate change management with siloed structures, significant legacy systems, or stringent compliance controls.

As digital organizations are adopting more product-centric structures, they want their teams to be self-managed and own the entire product lifecycle. Motadata ServiceOps allows teams to schedule and prioritize the change management process by planning, rollout plan, and backout plan.

Scheduling and Planning


The approval process is mandatory for performing any kind of change request by an authorized person in the organization whether it is done by a manager or a technician. It is the most essential thing for supporting the evaluation and approval process.



The important element of CAB is considering architecture, priority, risk, impact, and schedule during the review process. It allows technicians to review upcoming changes, past changes, and the entire change process considering architecture, its priority, the risk involved, the impact it may have, conflicts, emergency changes, dependencies, business requirements, additional compliance requirements, scheduling, past successes, failures, unauthorized changes, fixed problems, and unauthorized changes, etc.



Collaborating about upcoming changes throughout the organization is essential for all the CAB members. The CAB must work together and handle the upcoming changes that must be made across the entire organization. Motadata ServiceOps allows CAB members to share updates and identify overlaps, and mutual challenges, and talk about collective gains through a single platform. With this in-built feature, organizations can position themselves to bring more clarity, lead effectively, and drive changes successfully.



When considering a change organization need to investigate the risks and consequences of changes during the reviewing and overseeing the approval process. They also need to make sure that communication with all the stakeholders is clear and that they are aware of the change management processes.

To balance the need for change with the need to reduce inherent risks, a CAB is an essential component of a specified change-management strategy.