Real User Monitoring
See What Your Users See.
Core Web Vitals, and Behavioral Insights for Complete Visibility Across Devices, Browsers, and Geographies — Correlated with Backend Performance via Motastore.
Real User Monitoring Capabilities
Motadata RUM delivers actionable digital experience insights from every real user session
Real-User Experience Measurement
Effective website performance monitoring starts with actual user data. We translate raw browser signals into visual, easy-to-read health scores to gauge performance at a glance.
- Monitoring – Keep your site optimized for modern standards with live trend visualizations of core web vitals.
- Apdex Scoring – Instantly quantify perceived performance and user satisfaction with a standardized index.
- Session & Error Overview – Get immediate health visibility with top-level metrics for total sessions, page views, and error rates.
Analyze the Complete User Journey
When a user encounters a bottleneck, you need granular, timeline-driven evidence. Dive deep into individual sessions with advanced user journey tracking to uncover exactly what went wrong and where.
- The Session Grid – Access a complete, chronological timeline of user actions, page views, and errors.
- Deep Interaction Drilldowns – Uncover latency details, event attributes, and contextual diagnostics for every single click.
- Error Diagnostics – Pinpoint precise error messages, identify impacted resources, and leverage JavaScript performance monitoring to detect main-thread blocking long tasks.
Global Insights for Flawless Experiences Anywhere
True end-user experience monitoring means knowing how your application performs across different geographies, browsers, and devices.
- Browser Performance Breakdown – Spot compatibility issues instantly by comparing error counts, load times, and Web Vitals across different web browsers.
- Global Experience Mapping – Visualize Apdex ratings and error trends on an interactive world map to understand your country-level session distribution.
Cut Resolution Times with Rapid Incident Response
When things break, you need reliable real time monitoring software to fix them fast. Elevate your web app performance monitoring with structured triage workflows built for speed and collaboration.
- Unified Evidence Trail – Consolidate frontend metrics, error logs, and environment context into a single pane of glass.
- Severity-Based Indicators – Prioritize issues and make faster decisions using intuitive, color-coded health grading.
- Advanced Search & Filtering – Rapidly isolate specific sessions by event type, error message, browser, or global location.
Secure, Compliant Data Capture
Unlike many real user monitoring tools, we give you total control over your data. Get the best real user monitoring insights without ever compromising user privacy or compliance standards.
- Built-In Data Masking – Automatically prevent sensitive user information (PII) from ever entering logs or session data during your rum monitoring.
- Configurable Session Sampling – Easily adjust sample rates to balance high-fidelity data granularity with storage efficiency.
- Targeted Instrumentation – Capture only the most relevant frontend signals to reduce data noise and maintain strict enterprise compliance.
Outcomes That Drive Growth
45% Increase in conversions
with user experience optimization insights
75% Faster bug resolution
using data of real user session
2.5S Average load time improvement
tracked through Core Web Vitals monitoring
Real Experience Intelligence for a Digital-First Enterprise
From user interactions to site performance, from journey insight to experience clarity — delivering visibility that protects revenue, elevates satisfaction, and ensures every user flow performs as intended.
Experience-Centric Visibility at Global Scale
Enterprises must understand how real users experience their applications across geographies, devices, browsers, and networks. Motadata captures live user sessions, Web Vitals, interactions, errors, and rendering behavior at scale — transforming raw UX events into actionable insight. Digital and IT leaders gain continuous visibility into the true customer experience, not just backend performance.
Privacy-First Insight for Regulated Environments
Enterprise-grade experience monitoring must observe behavior without violating trust. Motadata enables session sampling, secure input masking, data control, and compliance-friendly monitoring for regulated industries such as BFSI, healthcare, and public sector. CIOs and Compliance Officers gain confidence that user insights are protected, anonymized, and responsibly managed.
Intelligence That Uncovers Hidden Friction
Front-end regressions often go unnoticed until they impact conversion, satisfaction, or retention. Motadata’s flame charts, resource breakdowns, latency distribution, and anomaly detection reveal subtle slowdowns, layout shifts, blocking scripts, and third-party issues before users feel the pain. This allows SREs and product teams to fix root causes early and maintain consistently fast and fluid digital journeys.
Unified Correlation Across the Full Application Stack
User pain often originates deep in the stack — a slow API, a congested network path, a heavy database query or a misconfigured host. Motadata correlates RUM data with backend traces, logs, infrastructure metrics, and network insight to provide a single, connected view of user-impacting issues. Teams resolve UX degradation faster, eliminate blind spots, and deliver consistently high-quality digital experiences.
Why Motadata Leads
From User Behavior to Business Outcomes — Motadata Powers Complete Experience Intelligence.
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Privacy-First Architecture
Comprehensive real user monitoring designed with enterprise-grade privacy controls, including configurable data masking, secure data handling, and full GDPR compliance to ensure sensitive user information remains protected at all times.
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Intelligent Experience Insights
Advanced analytics automatically detect user experience anomalies, behavioral irregularities, and conversion funnel breakdowns for enabling teams to proactively resolve issues before they impact revenue or customer satisfaction.
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Full-Stack Correlation
Seamlessly correlate frontend experience metrics with backend traces, logs, infrastructure insights, and Motadata APM modules for delivering complete, end-to-end observability across your application stack.
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Real-Time Monitoring
Gain sub-second visibility into live user interactions, rendering behavior, and performance metrics, empowering teams to respond instantly to emerging issues.
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Universal Compatibility
Built to support all modern browsers, frameworks, and single-page applications, ensuring consistent monitoring coverage across complex, dynamic digital environments.
Motadata AI-Powered NMS
The Perfect Solution
For Automated Network Performance Monitoring
Monitor every bit of your IT infrastructure with a multi-vendor Network Management System.
On-Premises
Private Cloud
Public Cloud- Monitors & optimizes the entire IT infrastructure.
- Monitors the network ensuring maximum uptime.
- Provides customizable dashboards and widgets.
- Provides actionable operational intelligence insights.
Explore Real User Monitoring
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Motadata NMS
Your One-Stop Solution for Entire IT Infrastructure
Motadata’s unified NMS services offer a highly scalable AI-driven solution for Service Assurance, Orchestration & Automation, enabling companies to meet their network management objectives. Motadata will also give you network observability with a comprehensive application and infrastructure perspective, so you can find and fix issues quickly.
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Our Success Stories
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Do You Have Any Questions? Please Ask Here, We Are Ready to Help You Out
If your question is not listed here, please feel free to reach out.
RUM captures actual user interactions from real browsers and devices, providing authentic performance data from your users’ perspective. Unlike synthetic monitoring which tests from predefined locations, RUM tracks real page loads, user journeys, device types, network conditions, and geographic distribution. This delivers insights into how your application actually performs for users across different contexts.
Core Web Vitals are Google’s standardized metrics for measuring user experience: LCP (Largest Contentful Paint), FID (First Input Delay), and CLS (Cumulative Layout Shift). These metrics directly impact SEO rankings and user satisfaction. RUM continuously tracks Core Web Vitals across all user sessions, identifies performance bottlenecks, and helps optimize for better search visibility and user engagement.
Yes. RUM supports native mobile apps (iOS, Android), mobile web, and hybrid applications with specialized SDKs for each platform. Track mobile-specific metrics including app launches, screen transitions, crash analytics, network latency, and device performance. Monitor cross-platform user experiences and identify mobile-specific issues that impact user satisfaction.
RUM is designed for scale with intelligent sampling, edge processing, and efficient data collection. The lightweight JavaScript snippet has minimal performance impact (< 5KB), uses asynchronous loading, implements intelligent sampling for high-volume sites, and aggregates data efficiently. Monitor millions of page views without affecting user experience or overwhelming your monitoring infrastructure.