For Facilities Teams

Facilitates a Management Powered by Automation

Empower Facility Management Team with Intelligent Automation, Standardized Processes, and Robust Reporting

Challenges of Facilities Teams

Facilities Management Teams more Often Rely on Manual Practices and Excel Sheets to Manage and Track all Administrative Requests. However, as the Organization Scales up, this not only Severely Hampers the Business Productivity but also Results in High Operational Costs.


of organizations

Want Visibility into the Service Delivery Efforts of their Facilities Teams.

Motadata offers a Modern, Scalable ITSM Platform that can Help Centrally Manage and Keep Track of all Facilities Requests and Enable Better, Faster Delivery of Facilities Services Powered by Smart Automation.

Motadata ServiceOps Solution for Facilities Teams

Streamline facilities management and automate processes with Motadata ServiceOps

Enhance Operational Efficiency with Automated Processes

  • Enable employees to raise requests like requests for new hardware, access to equipment, etc.
  • Using the auto-ticket routing feature supported by an AI-based smart load balancing algorithm, automatically assign incoming requests to the appropriate departments.
  • Workflows to implement prioritization can be used to quickly address high-impact incidents or requests.
  • Quickly respond to approval requests containing associated information using multi-level approval workflows.

Make the Shift to Proactive Facilities Management

  • Manage information related to non-IT assets through an integrated CMDB and track their life-cycle just like IT assets using the ITAM module.
  • Keep track of all incidents connected with assets by associating relevant tickets, track asset utilization, and remain informed on renewals and expirations.
  • With robust analytics, customizable reports, and modern dashboards, get insights into recurrent issues and identify them even before they arise.
  • Get full visibility into the entire scope of operations and set up a timetable to keep track of repairs and routine maintenance using the project management module.

Minimize Disruptions Caused by Changes to Facilities

  • Handle major changes to the facilities in the organization using the change management module.
  • Automatically notify all employees and key stakeholders about the expected outages and downtimes using custom alerts supported by workflow automation.
  • Create a mechanism for planning, implementing, and reviewing a change. Automate the approval process at each stage of the change implementation using multi-level approval workflows.

Advantages for Facilities Teams

Gain complete visibility on how your facilities team is working with Motadata ServiceOps

  • Unified Portal

    Make services available 24×7 through a unified portal and enable employees to raise requests anytime, anywhere.

  • Codeless Customizations

    Easily customize our ITSM platform through drag-and-drop features to match your organizational requirements.

  • Open Architecture

    Using REST API, easily integrate third-party apps with Motadata ServiceOps.

Motadata ITOps Solutions Keep Businesses On Track

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