ITIL Change Management to Control Critical Changes and Minimize Disruption
Handle IT change management smoothly and minimize the impact taking place due to the changes. ITIL Change Management processes, which are a part of Motadata ServiceOpsIT Service Managementsoftware ensure that standardized procedures and methods are employed for the prompt and efficient handling of changes in IT infrastructure.
With the IT change management software, you can create a schedule in RFC (Request for Change) and even record probable downtime. Let all stakeholders know when the change is going to be implemented. Create a rule that would make creating a schedule compulsory.
Plan, Track & Rollback Changes from One Place
Visually track changes through their lifecycle.
Ensure fulfilment of mandatory checks and requirements before progressing to the next stage
Automatically configure requests to handle common issues
Correlate a Change with other ITSM Modules
Seamlessly integrate with CMDB, Problem & Release Management
Set up hierarchical approvals,
Multiple stakeholders collaborate to define the Change Strategy
Manage your change with constant reviews from multiple stakeholders
Minimize the Risk of Change
Our ITSM change managementplatform has a change model that reduces the chances of a failed change.
Standardize and Centralize Change Process
Our IT Change Management solution lets you standardize the planning, approval, implementation and review processes in a change.
Recurring Change Request
Recurring CR’s can be automatically configured to handle common maintenance tasks – such as applying service patches.
Quite often multiple tasks need to be carried out by multiple technicians for a particular change, here managing tasks feature comes into play.
Built-in Change Templates
Instantly initiate a change on request using built-in change templates supported by preconfigured workflows.
Automate approvals, notifications, status updates, and field changes by creating multi-level change workflows using the codeless workflow designer.
More on Change Management Process
Mitigate Risks with ITIL Change Management
Aim to implement changes efficiently while minimizing the negative impact on the users and various business processes with Motadata IT change management software.
IT Change Management Process Flow
Technicians or change initiators recognize the need for change & evaluate the request based on its practicality and priority. It then identifies change and assigns it to the ideal technician.
Change Planning & Assessment
Technicians prepare the implementation plans for changes and outlines the course that the change will take, the resources that are required to complete it, and a timeline for its implementation.
Tests are carried out to determine whether the desired results have been achieved. Remediation methods may also be used to implement a backup plan in case the change goes wrong.
Change Review & Closure
Understand whether your change procedures are working as expected. Review records to fine-tune the change management process for better results in the future.
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