English
Afrikaans
Amharic
Arabic
Chinese (Simplified)
Dutch
Filipino
French
Georgian
German
Hausa
Igbo
Indonesian
Italian
Japanese
Javanese
Latin
Nepali
Portuguese
Russian
Somali
Spanish
Swahili
Thai
Ukrainian
Vietnamese
YorubaIT Canjin Gudanar da Software
Sarrafa Canje-canjen IT Ba tare da Hargitsi ba
Kayan Aikin Gudanar da Canjin ITIL wanda ke Mai da hankali kan Haɗin kai, Faɗakarwa, da Ƙarfafa Aiki da Tsari.
Kawar da Hatsari Tare da
Gudanar da Canjin IT
Rage Haɗari da Tasirin Canje-canje a cikin Kayan Aikin IT ɗin ku tare da Tsarin Gudanar da Canjin mu na ITIL wanda ke da Sadaukarwa Matakai don Kawo Sarrafa da haɓaka Ingantacciyar Kowane Fitowa.
Bibiyar Canje-canje ta hanyar Matsaloli da yawa
Bada izinin manajojin canjin ku don ganin canje-canje ta hanyar:
- Mahimman matakai
- Amincewa da hikimar mataki
- Alamar bin diddigi tare da wasu samfuran ITIL
key Amfanin
- Ganuwa
- Adalci,
Ba da fifiko ga Canje-canje bisa ga Canza Nau'ukan
Sauƙaƙe bambance canje-canje tunda ba duk canje-canjen IT iri ɗaya bane.
- Ƙirƙiri Daidaitaccen Canji
- Ƙirƙiri Canjin Gaggawa
- Ƙirƙiri Muhimman Canji
key Amfanin
- Ingantacciyar fifiko
- Ingantaccen Gudanarwa
Sarrafa Canje-canje da Na ci gaba Automation
Ƙaddamar da tsarin tafiyar da rayuwa na canji ta amfani da ayyukan aiki da yarda.
- Canjin kaddarorin atomatik bisa abubuwan da suka faru
- Matsayin sadaukarwa don amincewa
- Sanarwa don muhimman abubuwan da suka faru na canji
key Amfanin
- Ajiye Lokaci
- Kyakkyawan Sarrafa
Samun Gafara tare da Canja Bayani
Nemo bayanan da suka dace a kowane mataki na canji.
- Ƙaddamar da matakai don tsarawa da tsarin ƙaddamarwa
- Hanyar bincike don bin canje-canje
- Sanya CAB zuwa canji
key Amfanin
- Nuna gaskiya
- Sauƙin Samun Bayanai
- Saurin Hukunci
Inganta Naku
Ayyukan Sabis Da 30%
Other Features
Kawo Daidaitaccen Ayyukan Canji a cikin Ƙungiyarku don Rage Haɗari da Tabbatarwa.
ITIL-Daidaitacce
PinkVERIFY ƙwararrun ƙirar ƙira tare da hanyoyin haɗin ITIL.
Canja Kwamitin Shawara
Sanya mai aiwatarwa, manaja, da mai bita zuwa canji.
Ƙungiyar CMDB
Bayyana canji tare da kadara a cikin CMDB.
ha] in gwiwar
Dandalin yana ba da damar ƙwararrun masu fasaha don yin aiki akan canji.
Login Aiki
Kula da duba tarihin aikin mutane masu alaƙa.
Canja Samfura
Ƙirƙiri buƙatun canji daga samfuri tare da cikakkun bayanai da aka riga aka ayyana.
Yanayin Tarbiyya
Rarraba canje-canje dangane da yanayin da aka yi niyya.
Form Builder
Keɓance fom ɗin canji ta amfani da maginin ja-drop.
Dokokin Al'ada
Saita filayen da ake buƙata don kowane mataki.
Wasu Modulolin ServiceOps
bincika Sabis
Maganin sarrafa sabis na IT mai sauƙin amfani, mai sauƙi don saitawa, kuma yana da duk abin da kuke buƙata don samar da ƙwarewar isar da sabis na IT mara nauyi.
Gwada ServiceOps na tsawon kwanaki 30
Zazzage software ɗin mu kyauta tsawon kwanaki 30
Jadawalin Demo Tare da Masanin mu
Yi rajista a cikin kalandar mu da gogewa ServiceOps kai tsaye.
Tuntuɓi zuwa Siyarwa
Har yanzu, kuna da tambayoyi? Ku ji daɗin tuntuɓe mu.
Kuna da Tambayoyi? Don Allah a Tambayi Anan Mun Shirya Don Taimaka muku
Idan ba a jera tambayar ku anan ba, da fatan za a ji daɗi don neman taimako.
Akwai manyan canje-canje iri uku - Daidaito, Na al'ada, da Canjin Gaggawa.
Madaidaicin canji shine wanda aka riga aka yarda dashi, nau'in canji mara ƙarancin haɗari wanda ke manne da maimaitawa, ayyukan da aka rubuta. Canji na al'ada, a daya bangaren, shine nau'in canjin tsaka-tsaki-hadarin canji wanda ba na gaggawa ba. Wannan canjin ba a riga an yarda da shi ba kuma yana buƙatar cikakken tsarin bita kafin amincewa. Nau'i na uku na canji shine canjin gaggawa wanda shine gaggawa, nau'in canji mai haɗari kamar barazanar tsaro.
Manajan Canji yana aiki a matsayin mai gudanarwa kuma yana kula da duk tsarin gudanar da canji. Ayyukansa na farko sun haɗa da ba da izini da amincewa da ƙananan sauye-sauye, daidaitawa da gudanar da tarurruka tare da Kwamitin Ba da Shawarar Canji (CAB) don magance sauye-sauye masu haɗari, yanke shawara ko aiwatarwa ko ƙin canza canji, tabbatar da cewa duk ayyukan da aka tsara don aiwatar da canjin. bin ka'idoji yayin kafawa, ganewa, da kimanta manufofi da matakai, shirya Takaitaccen Takaitaccen Takaddun Shafi wanda ya haɗa da taƙaitaccen duk RFCs don taimakawa CAB wajen fahimta da sake duba canjin da aka tsara.
An bayyana abin da ya faru a matsayin katsewar da ba a yi tsammani ba ga sabis ko raguwar ingancin sabis kuma matsala ce dalili ko yuwuwar sanadin faruwar al'amura masu maimaitawa yayin da canji shine haɓakawa, gyare-gyare, ko kawar da duk wani abu da zai iya samun kai tsaye ko kai tsaye. tasiri akan ayyuka masu gudana. Gudanar da abin da ya faru wani tsari ne mai amsawa yayin da matsala da tsarin tafiyar da canje-canje ke da fa'ida da kuma mai da martani a cikin yanayi.
Iyakar sarrafa abin da ya faru shine a maido da ayyukan sabis na yau da kullun da wuri-wuri yayin da iyakar sarrafa matsala shine gano tushen abin da ke kawo cikas ga sabis. Matsakaicin gudanar da canji, a gefe guda, yana aiwatar da canji don magance tushen dalilin don guje wa ƙarin katsewa ga ayyukan sabis na yau da kullun.
Mafi kyawun ayyukan gudanarwa na ITIL sun haɗa da fahimtar dalilin da yasa ake ba da shawarar canjin. Ya kamata a kimanta kowane buƙatun canji dangane da irin ƙimar da yake bayarwa da kuma irin haɗarin da yake bayarwa. Bayan fahimtar manufar canjin, ƙungiyoyi za su iya ƙididdige canje-canje ta amfani da KPIs da ma'auni masu dacewa. Canja ma'auni na iya taimakawa wajen bin diddigin abubuwan da ke gudana, samar da bayanai game da rabon albarkatu, da auna aikin canji.
Hasashen IT na iya ba wa ƙungiyoyi damar ƙididdige haɗarin canji da fahimtar tasirin su akan ayyukan sabis na yau da kullun. Wannan yana taimaka wa ƙungiyar wajen gano martanin da ya dace kamar karɓar haɗarin canji, rage haɗarin ta hanyar gyara canjin ko hana haɗarin ta dakatar da canjin gaba ɗaya har sai ya haifar da ƙarancin haɗari. A ƙarshe, kowane canji yana buƙatar samun tsarin rufewa ko ya yi nasara ko a'a.