Hawlaha Taageerada IT

Bixinta Adeegga IT-ga oo sarreeya oo leh Miiska Adeegga AI

Motadata ServiceOps waxay awood u siin kartaa ururkaaga inuu wax ka qabto daadka tigidhada oo uu dhiso nidaam deegaan adag si loo bixiyo Taageerada IT-ga oo dhamaystiran

Si Dhakhso leh u Xali Dhacdooyinka Automation Sirdoonka

Motadata ServiceOps waa xalka ITSM ee ku shaqeeya AI kaas oo bixiya otomaatig ah sida otomaatiga u-dejinta tigidhada, automation-ka shaqada, ogeysiisyada, is-kordhinta, iwm. Si wax looga qabto daadadka tigidhada.

Bot Automation

Ka faa'iidayso wakiilka farsamada si uu u maareeyo arrimaha la yaqaan, u oggolaanaya farsamayaqaannada adeegga IT-ga inay si wanaagsan u maareeyaan waqtigooda.

Automation Desk Service

Si otomaatig ah u samee habka maaraynta meertada nolosha tigidh kasta adoo isticmaalaya jiid iyo tuur dhisaha socodka shaqada.

Mobile Application

Samee xiriir macquul ah oo ka dhexeeya xogta iyo ku tiirsanaanta codsiga khariidad ee dashboard midaysan si loo sameeyo go'aamo degdeg ah oo xog ogaal ah.

Samee Miiska Adeegga Sirdoonka

  • Ku maamul meertada nolosha ee codsiyada ad-hoc si otomaatig ah oo caqli leh sida hawl-u-dejin oo tixgalinaysa culayska shaqada farsamada iyo khibradooda.
  • La shaqee farsamayaqaano badan hal tigidh si aad u xalliso dhaqso.
  • Si otomaatig ah u kordhi tigidhada ka dib jebinta SLA iyadoo lagu salaynayo xeerar otomaatig ah oo horay loo sii qeexay si loo waafajiyo mudnaanta tigidhada.

Maaraynta meertada nolosha ee tigidhka oo dhamaystiran

  • Samee RCA tigidh adoo isticmaalaya maaraynta dhibaatada.
  • Maamul isbeddellada loo baahan yahay si loo xalliyo tigidhada addoo isticmaalaya qaybta maamulka isbeddelka.
  • Hel xogta habaynta hantida ee la xidhiidha tigidhka si loo dhiso xaalad wanaagsan.

Ka faa'iidayso Awoodaha Is-adeegga

  • Samee kayd hagaha aqoonta sal-u-dhigista si loo xalliyo mashaakil la yaqaan si degdeg ah oo loo badbaadiyo wakhtiga iyo dadaalka farsamoyaqaannada.
  • Koox adeegyadeeda IT oo ku salaysan waaxyo isticmaalna kooxda si ay u maareeyaan cidda heli karta waxa.
  • U samee qulqulka wada sheekaysiga wakiilka farsamada si uu wax uga qabto arrin gaar ah kana dhigo mid laga heli karo marinka adeegga.

Abuur Mid Midaysan oo Faham leh Silsiladda Qalabka DevOps

Xariirka oo dhamaystiran

Ka faa'iidayso portal si fudud loo isticmaali karo oo u sahli isticmaalayaasha ugu dambeeya inay codsiyo u soo jeediyaan wakhti kasta meel kasta.

Maaree Mudnaanta

U leexi dareenka farsamoyaqaannada hawlaha muhiimka ah adiga oo si toos ah uga jawaabaya arrimaha la yaqaan.

Ma jiro Code Workflows

Abuur tirada shaqalaha si aad u toosiso hawlaha hagida adiga oo aan qorin hal xariiq oo kood ah.

Cilad-ka-hortagga Socodka-socda

U ogolow farsamayaqaannada inay shaqeeyaan oo ay tigidh ka helaan arjiga mobilada.

Ka warbixinta Fudud ee Metrics

Xisaabi oo raad raac cabbirrada muhiimka ah sida MTTR, MTTA, MTBF, iwm. addoo isticmaalaya warbixinnada gaarka ah.

La kulan SLAs

U deji SLA tigidh ku salaysan mudnaanta oo qeex shuruudaha kordhinta si looga hortago nooc kasta oo xadgudub ah.

Ilahaaga kaliya ee jawaabaha ITOps caqabadaha