Unified Observability & IT Service Management Platform

Motadata’s Unified Observability & IT Service Management Platform provides end-to-end visibility and proactive management across your IT ecosystem.

Accelerate Your IT Transformation

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Motadata AIOps

Gain Complete Control Over Your

IT Infrastructure with Unified Observability

Infrastructure Monitoring

Our causation base AI-Engine gathers data points, performs correlation, and does dependency mapping, so you can come with the best answers as to why certain events have happened.

  • Dependency Map: Gain complete insight into the communication between services, application usage patterns, and unusual critical events.
  • Auto-Discovery: Auto-discover new components – without box support for Cisco, Palo Alto, F5, HP, Fortinet, and many more.
  • Rich Insights: Reduce data noise for better insight with machine learning-based alerts.
infrastructure monitoring dashboard

Network Observability

We have the most sophisticated, AI-based platform that offers comprehensive network observability – seeing everything that happens inside a network. Getting real-time data analysis as well as use of anomaly detection gives you the capability to tackle problems as they arise without affecting your functionality.

  • Dynamic Topology Mapping: Make your understanding of the entire construct of connections and dependencies seamlessly.
  • Proactive Anomaly Detection: Analyze abnormal traffic flow conditions by using machine learning.
  • Root Cause Analysis: Accelerate identification and solve network problems with the help of Artificial Intelligence.
network observability

Log Analytics

Utilize our AI based logs to turn logs to insights by leveraging advanced log analytics techniques. It essentially collects, correlate and analyze activity logs from multiple sources and results in faster problem solving and enhanced security.

  • Centralized Log Management: Handle all logs from different sources within one single application.
  • AI-Driven Alerts: Alerts – receive intelligent notifications on exceptional patterns or Make decisions based on patterns or anomaly detection.
  • Enhanced Compliance Reporting: Put compliance in simple audits with an auto-complete function.
log monitoring tool

Network Automation

Control, manage, and streamline the functions of your network infrastructure with our efficient network automation. Establish repetitive processes, coordinate organizational patterns, and maintain uniformity concerning system settings on the equipment.

  • Config Management: Synchronize at least the device’s configuration backup and updates.
  • Policy Enforcement: It has to enforce policies across the network devices of a specific user level or across the layers of a network.
  • Zero-Touch Provisioning: New device Auto-provisioning and setting.
intelligent ai driven network automation

Server Monitoring

Manage, control and improve your server environment effectively with our advanced server monitoring tool.

  • Real-Time Performance Monitoring: Monitor CPU usage, RAM usage, disk usage continually.
  • Predictive Alerts: Discern what possible causes there could be of server breakdowns and avert them systematically.
  • Comprehensive Reporting: Get comprehensive knowledge about the tendencies of servers’ work.

Cloud Monitoring

Optimize your cloud environment with our robust cloud monitoring platform. Our solution provides real-time visibility into cloud infrastructure, applications, and services, ensuring optimal performance and cost management.

  • Multi-Cloud Support: Monitor workloads across AWS, Azure, and Google Cloud.
  • Cost Optimization: Identify resource wastage and optimize cloud spending.
  • AI-Based Alerts: Detect anomalies and receive actionable insights automatically.

Database Monitoring

Ensure the performance and reliability of your databases with our AI-powered database monitoring solution. Proactively manage database health and resolve performance bottlenecks before they impact business operations.

  • Query Optimization: Analyze and improve slow queries for better performance.
  • Real-Time Monitoring: Track key metrics like latency, throughput, and connections.
  • Anomaly Detection: Identify unusual database behavior with machine learning.
database monitoring dashboard
Motadata ServiceOps

Accelerate Digital Transformation with
AI-Driven Service Management

Service Desk

Enable your IT teams to utilize Motadata’s AI-embedded AI Service Desk and enhance ticketing solutions for your end-users. With Intelligent ticket classification, SLA tracking and workflow automation, our platform brings efficiency to service delivery.

  • Intelligent Automation: Minimize manual work in the business and in the performance of a business to help achieve more and more automation.
  • Customizable Workflows: Our platform is modified to fit your needs at your enterprise.
  • Omnichannel Support: Allow users to reach out via as many touch points as possible including email, chat, and a portal.

Asset Manager

Take complete charge of your IT assets with Motadata’s Asset Manager. Implement tracking, auditing, and a variety of optimization strategies to better provision, deploy, maintain, and dispose of your assets to unlock value and cut expenses.

  • Comprehensive Asset Visibility: Have an easy tool that consolidates all the information about IT-related assets.
  • Cost Optimization: Control utilization of assets and for purposes of efficiency in outlay, use funds properly.
  • Lifecycle Management: Optimize the usage and the proper time to replace and rejuvenate assets for greatest value.
Asset-Management-Software-Dashboard

Patch Manager

No longer have to worry about being caught off guard as Motadata’s automated Patch Manager simplifies patching.

  • Automated Patch Deployment: It is also possible to schedule and implement patching between systems without interruption.
  • Compliance Assurance: Sustain an ongoing process of checking the compliance to industry standards and regulations.
  • Real-Time Reporting: Obtain useful information concerning the statuses of patches, and the well-being of the entire system.

Incident Management

Solve IT occurrence rapidly with our Artificial Intelligence-based Incident Management component. Reduce the time taken by certain services by having an escalation and resolution strategy to counter any downtime. Optimize the effectiveness of your IT service with a smart monitoring tool that keeps you ahead of performance issues.

  • Proactive Incident Resolution: Tackle problems before they reach the worst levels.
  • Customizable SLAs: Guarantee that response times are increased based on your business needs.
  • Root Cause Analysis: Going to the source of the problem because change is not just temporary but permanent.

Problem Management

Another valuable service from our plethora of solutions is Problem Management which allows you to find and remove persistent IT problems that cause service outages.

  • Root Cause Analysis: He/she should identify specific sources of the problem in order to address them in the future with accuracy.
  • Proactive Risk Mitigation: Reduce the risk of the occurrence of incidents through early intervention into emerging problems.
  • Knowledge Base Integration: Build solutions to result in escalated solutions for rapid solving and higher effectiveness by using the previous problems.
Problem Management Module

Change Management

Implement organizational change with ease by using our Change Management. They allow updating and deploying changes in a very controlled manner while being well documented to reduce the effects of change.

  • Risk Assessment: There must always be an assessment of risk before change occurs.
  • Approval Workflows: Simplify change request and approval process so that more changes can be initiated and implemented.
  • Audit Trail: Closely follow the change, while keeping the whole process and its results maximally transparent and accountable with the help of detailed change logs.
Change management module

Virtual Agent

Motadata’s Virtual Management will help to establish the most optimal virtual environment for your business. With our solution you get more visibility to monitor virtually everywhere, so that means that you increase efficiency and decrease costs.

  • Resource Optimization: Avoid wastage of the resources utilized in deploying virtual machines.
  • Real-Time Monitoring: Always monitor virtual spaces to have the best result.
  • Performance Alerts: Immediately notified of potential bottlenecks to address before they become actual problems.
Integration

750+ integrations. Start now for free.

With the increasing complexity of today’s heterogeneous networks, It has become imperative for organizations to invest In a robust IT operations platform

Slack

Azure

Red Hat

Office 365

AWS

Teams

Citrix

Cisco

Solaris

Paloalto

Oracle

Efficiency, Performance & Sustainability

40%

Faster Incident Resolution

with automation, structured workflows, and data-driven insights.

30%

Cost Saving

by optimizing resource allocation and minimizing downtime.

60%

Reduction in Downtime

by proactively identifying & addressing potential issues.

Our Success Stories

See How Companies Like Yours use our solutions to Get Actionable Insights

BANKING
Simplifying IT Operations for Seamless Banking Experiences
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EDUCATION
Transforming IT Service for University of Johannesburg
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BFSI
Enhancing IT Monitoring For Edelweiss Broking Limited
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Curious? Get a Free Demo & Dive Deeper!