AIOps Trends in 2024

Gartner introduced the word ‘AIOps’ back in 2017, and ever since, enterprises have been adapting to various strategies to streamline their IT operations. AIOps is a successful venture because it meets the challenges and tackles the amount of data created in the tech infrastructures amid complex architectures.

As businesses are already adopting the revolutionized digital transformation, one must stay ahead and keep up with the latest AIOps trends. AIOps helps enterprises meet the latest challenges and stand firm amid the market.

Growing With AIOps

It was mandated to adapt to new technologies such as AI and ML. And with the caliber of AIOps, it will always be among the discussions when people talk about digital transformation and IT operations.

Gartner predicts that large enterprises’ exclusive use of AIOps and digital experience monitoring tools to monitor applications and infrastructure will rise from 5% in 2018 to 30% in 2024.

IT leaders are opting to embed AI and ML into IT operations and marketing, sales, and security. And with everything becoming digital, the operations are becoming too challenging and complex to execute with traditional approaches.

This is one reason AIOps was trending this year, as many organizations got on board with robust AIOps solutions.

What is AIOps?  

As coined by Gartner, AIOps stands for artificial intelligence for IT operations. AIOps refers to applying AI capabilities like machine learning models and natural language processing to automate and streamline operational processes.

AI is the key player in IT operations functions like event correlation and anomaly detection since it can analyze vast volumes of data and networks to identify patterns, the root causes of the problem, and ways to prevent disruptions.

What are AIOPs trends?

AIOPs trends encompass the adoption of machine learning and automation in IT operations. These trends are driven by the need for sophisticated tools that offer predictive analytics and root cause analysis. Additionally, integration with DevOps and cloud computing is becoming increasingly important in the realm of AIOPs.

Why is AIOps important? 

Modern technology setups are becoming really complex. We have data environments like microservices, different cloud systems, and containers that work together.

This complexity generates a lot of data, like logs and performance information. Such data can be too much for people to handle, making it hard to understand if everything works well and safely.

AIOps can set the stage here by efficiently monitoring networks and ensuring complete visibility into the IT systems’ dependencies, both internal and external. And the best thing is that an AIOps solution can do this without human input.

Here are some reasons why an AIOps solution is a good choice for enterprises:

• Automate problem detection and diagnosis, resulting in quicker resolution and reduced downtime.
• Data-driven insights that help you make wise decisions related to resource allocation and performance optimization.
• Predicts and prevents IT issues by identifying patterns and addressing problems before they become disruptive.
• Leverage predictive analysis for forecasting future trends and potential concerns.
• Find out the root causes of the issues by evaluating data from various apps, systems, etc., thus reducing the time spent on manually identifying the cause.

Top AIOps Trends for 2024:

Increased AIOps Adoption 

With the growing use of AI technologies, we can expect significant adoption of AIOps soon amongst diverse industries. More and more enterprises are adopting digital transformation, which makes their ecosystems quite complex with several interconnected devices, apps, and services.

AIOps tackles the complexities of IT ecosystems by offering a glass-pane view of the environment and discovering abnormal patterns that may go unnoticed. Since AIOps solutions enhance operational efficiency and prevent downtime, more and more enterprises are embracing it.

Explainable AI  

The next area that is immensely becoming popular is Explainable AI. The growth of AIOps underscores the requirement for interpretable AI models to enhance the decision-making process. Explainable AI highlights underlying factors and patterns that strengthen human and AI collaboration.

Explainable AI techniques within AIOps illuminate underlying factors and patterns, bolstering trust and facilitating human-AI collaboration.

This integration ensures that AIOps insights, guiding critical decisions, are rooted in clear and understandable logic.

Explainable AI bridges understanding gaps by demystifying AI intricacies and enhancing cross-domain collaboration.

Adaptive Observability 

The groundbreaking effect that adaptive observability creates on operational efficiency is what makes it a notable AIOps trend for 2024.

Adaptive observability provides a holistic view of the IT environment by monitoring and analyzing them depending on real-time conditions. Thus ensuring better resource allocation and improved problem resolution.

Adaptive observability ensures proactive responses to challenges. This AIOps trends takes advantage of AI-powered insights that predict potential issues to avoid disruptions and ensure smooth operations.

Overall, incorporating adaptive observability with AIOps makes way for a far-sighted approach that aligns processes with the versatility of modern IT landscapes.

Predictive Analysis  

In 2024 and beyond, we can expect a considerable focus on predictive analysis in AIOps. The predictive analysis benefits from historical and real-time data and identifies anomalies, patterns, and correlations.

AIOps solutions with predictive analysis can proactively identify and alert enterprises to potential problems by evaluating data, ensuring a proactive and resilient IT landscape.

Predictive analysis in AIOps cuts down operational costs, prevents downtime, optimizes resource allocation, and lets IT teams focus on more strategic tasks. The growing complexity of IT environments makes the proactive prevention of issues now more important than ever.

Higher Security  

An IBM survey says that over 4,000 EU, US, and Chinese businesses opted for AI implementation because of the cyber security it offers. The fear of security breaches and malware attacks increases with the more prominent and complex architectures.

Many experts see using AIOps in enterprises as the next big thing in cyber security. As AIOps learns from human behavior and previous breaches, it prevents any upcoming potential violations as well. And any business would opt for a secure infrastructure. Hence, it trended this year.

Facebook came up with Metaverse, introducing new technologies and increasing investment in cryptocurrencies, raising many fresh security concerns. And AIOps come to the rescue, securing the operations like never.