10 Best Ivanti Alternatives for ITSM, Asset and Patch Management

Can one tool replace everything Ivanti does for you? Ivanti sells a service desk, endpoint management, patch management and asset management as separate products, and most alternatives cover only one or two of them. The first step is naming which of those you need replaced.

Buyers looking for an alternative to Ivanti rarely arrive from a single frustration. The trigger is usually a licensing cycle, an audit finding, or a security review that places the vendor under formal reassessment.

In this blog, you will see:

• Why organizations move away from Ivanti, and which of those reasons hold up

• How the ten alternatives were scored, and what the evaluation did not cover

• Detailed reviews with verified pricing, ratings and the trade-off each platform carries

• A use-case table for matching a replacement to the Ivanti product you are leaving

• Three evaluation criteria that most comparison lists never score

By the end, you will know which platform fits the product you are replacing, what it costs, and where each one asks you to compromise. If asset tracking is the piece you need to replace, our list of asset management tools goes deeper in that category.

Which Ivanti Product Are You Replacing?

Ivanti covers several distinct markets under one brand, so the right alternative depends on which part you are leaving. Working out the mapping first saves a great deal of wasted evaluation time. Here is how the ten platforms line up against the Ivanti products they typically replace:

1. Neurons for ITSM and Service Manager: Motadata ServiceOps, ServiceNow, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Management, InvGate Service Management

2. Endpoint Manager and Neurons for MDM: Microsoft Intune, ManageEngine Endpoint Central, NinjaOne, Quest KACE

3. Neurons for Patch Management: Motadata ServiceOps, Action1, ManageEngine Endpoint Central, NinjaOne

4. IT Asset Management: Motadata ServiceOps, ManageEngine ServiceDesk Plus, Freshservice, InvGate, Quest KACE

Ivanti ITSM alternatives cluster in the first group, an Ivanti Endpoint Manager alternative in the second. The Neurons name covers ITSM, MDM and patch management, so the best alternatives to Ivanti Neurons depend on which you run. Compare Ivanti patch management pricing on billing unit and test automated patch management in each case, since per technician, per device and per managed node give very different totals.

Ivanti Connect Secure falls outside this comparison. Replacing it means evaluating zero trust network access or secure access service edge platforms against your network architecture, a separate buying decision with a different set of vendors.

Why Are IT Organizations Looking for Ivanti Alternatives?

Four reasons come up repeatedly, and each leads to a different replacement. A licensing complaint points toward a consolidation platform; a device management complaint somewhere else entirely.

1. The Product Line Grew Through Acquisition, and the Licensing Followed

Ivanti built its portfolio by buying other companies, including the ITSM platform Cherwell and the device management vendor MobileIron. Each arrived with its own architecture, administrative model and licensing structure, leaving buyers with three separate things to manage:

1. Separate contracts: Modules renew on their own cycles and their own paperwork

2. Separate consoles: Daily administration moves between products sold under one name

3. Separate upgrade paths: Keeping versions aligned becomes a planning exercise

The effect shows up at renewal, where pricing a single capability means unpicking a bundle assembled over a decade. Anyone weighing a full platform change should map requirements against the best ITSM tools available now.

2. Vendor Risk Reviews Have Become Routine

Regulated sectors now run periodic vendor risk assessments as standard governance. Any platform holding endpoint agents and administrative credentials draws attention during one, and a security lead documenting that assessment often documents the alternatives alongside it.

Every large software vendor discloses vulnerabilities, and disclosure means a coordinated process is working. Three things matter when assessing a replacement:

1. Patch cadence: How quickly fixes ship after a disclosure

2. Advisory clarity: Whether affected versions and workarounds are stated plainly

3. Verification: Whether you can confirm your own remediation without exporting findings

Settle the distinction between patching and vulnerabilities before the shortlist stage.

3. Administrative Overhead and Time to Value

Configuration effort is the complaint that surfaces most often in practitioner discussions. Reviewers describe long implementation windows, dedicated administrator time, and workflow changes that need specialist knowledge.

The comparison worth running is time to a working service desk. Some platforms here are configured in days, while others assume a partner, a statement of work and a phased rollout. Established service desk practices are easier to apply when configuration happens on a screen.

4. Paying for Capability Twice

When endpoint findings live in one product and tickets live in another, the same information gets handled twice. A missing patch is identified in the endpoint console, exported, then re-entered as a change record in the service desk. Nobody designs this workflow, and it survives because fixing it means replacing more than one tool.

An ITSM system that includes patch deployment changes the arithmetic, keeping the finding, the approval and the deployment record in one place. Organizations that have connected assets to tickets recover those hours first.

How We Evaluated These Ivanti Alternatives

Five weighted factors were applied to each platform, in this order:

1. Service desk depth (25%): Coverage of incident, request, problem, change, release and knowledge management, and whether ITIL alignment is claimed or certified by a third party

2. Asset discovery and CMDB accuracy (20%): Automated discovery, lifecycle tracking, relationship mapping and the financial fields covered in any IT asset management program

3. Patch and endpoint remediation in the same platform (20%): Whether a finding can move to an approved, deployed and verified fix without leaving the product

4. Deployment flexibility and data residency (20%): SaaS, on-premises and private cloud options, weighted for regulated sectors where moving to cloud-based ITSM carries contractual constraints

5. Licensing transparency and total cost (15%): Whether pricing is published, what the billing unit is, and which capabilities arrive as paid add-ons

What this evaluation did not do is worth stating plainly. No controlled hands-on trial was run, and no platform was tested at every organization size. Pricing was verified against each vendor's own live page in August 2026, and where a vendor publishes no figures, this comparison says so.

Ivanti Alternatives at a Glance

These ten Ivanti alternatives are compared on best fit, deployment model, pricing and G2 rating, so you can narrow the list before reading the full reviews.

The 10 Best Ivanti Alternatives Reviewed

Each Ivanti alternative below is reviewed in the same shape, covering what it does, its ratings, key features, pros and cons, and verified pricing.

1. Motadata ServiceOps

Best for: Organizations consolidating service desk, IT asset management and patch management into one platform with a deployment choice

Rating:

G2 - 4.6/5

Gartner Peer Insights - 4.2/5

Capterra - 4.6/5

Motadata ServiceOps brings three products that Ivanti sells separately into one platform. Service desk, IT asset management and patch management run against a single CMDB, so an incident, the configuration item it affects and the patch that resolves it are the same records. PeopleCert has assessed it as ITIL 4 compliant across 12 practices.

Deployment separates it from most of this list. SaaS, on-premises, private cloud and public cloud are all supported, which matters in banking, government, telecom and healthcare. Motadata built it this way because alerts, tickets and patch approvals kept turning up in three unconnected systems across those infrastructures.

Patching covers Windows patch management, macOS and Linux from one console, with test groups and approvals before production rollout. Reporting proves compliance against PCI DSS, HIPAA and SOX. Organizations already running Motadata ObserveOps get monitoring signals passed into ticketing natively.

Pricing: Subscription-based with tiered plans by number of assets and users. ITSM, ITAM, and patch management can be licensed independently or together, with annual and monthly payment options and custom pricing for enterprise deployments. A 30-day free trial is available.

2. ServiceNow

Best for: Large enterprises with the budget and internal capacity for a platform program

Rating:

G2 - 4.5/5

Gartner Peer Insights - 4.4/5

Capterra - 4.5/5

ServiceNow is what every enterprise ITSM shortlist gets measured against, and for genuinely complex service architecture it earns that position. The CMDB is deep, the workflow engine handles processes well beyond IT, and the platform reaches into IT operations management, HR service delivery and security operations. Organizations comparing at this level usually review the enterprise CMDB tools market separately.

That capability costs a program to reach. Implementation is typically a partner engagement measured in months, and most organizations budget several times the license fee for year one. The ongoing administration assumes dedicated platform specialists.

In April 2026, ServiceNow replaced its five tiers with three, Foundation, Advanced and Prime, each bundling AI capabilities. Licensing remains fulfiller-based, so agents resolving work carry a paid seat while employees submitting requests generally do not.

Pricing: ServiceNow publishes no list prices. Licensing is quote-based per fulfiller, with the tier, module mix and contract length shaping the figure. Third-party estimates circulate widely, and none of them are confirmed by ServiceNow.

3. ManageEngine ServiceDesk Plus and Endpoint Central

Best for: Organizations wanting Ivanti-like breadth at mid-market pricing

Rating:

G2 - 4.2/5

Gartner Peer Insights - 4.4/5

Capterra - 4.4/5

ManageEngine is the closest structural match to Ivanti here, and that cuts both ways. ServiceDesk Plus handles ITSM and asset management, Endpoint Central handles device management and patching, and the two integrate. That breadth arrives at a fraction of the enterprise price point, which is why community discussions name it the most common migration target.

The similarity extends to licensing. Capability spans separate products with separate billing units, and several ITIL modules other platforms include are add-ons below the Enterprise edition. CMDB, problem management, change and release management and the service catalog each carry their own annual fee.

Endpoint Central rates 4.5/5 on G2 and 4.6/5 on Gartner Peer Insights, covering patching, software deployment, mobile device management and configuration across Windows, macOS and Linux. Servers are licensed separately from workstations. Anyone who later reconsiders the choice tends to work through the ManageEngine alternatives the same way.

Pricing: ServiceDesk Plus starts from about $13 per technician per month for Standard, about $27 for Professional and about $67 for Enterprise, billed per technician plus IT assets, monthly or annually. Add-ons include CMDB at about $1,195 per year and change and release management at about $2,395 per year. Endpoint Central publishes no price table and quotes by endpoint count, server count, technician count and edition, with servers billed separately from workstations. A 30-day free trial covering unlimited endpoints is available on both products.

4. Freshservice

Best for: Organizations replacing Neurons for ITSM and prioritizing speed to a working service desk

Rating:

G2 - 4.6/5

Gartner Peer Insights - 4.4/5

Capterra - 4.6/5

Freshservice is the answer most often given to buyers whose main complaint about Ivanti is administrative drag. Configuration happens through a clear interface, the workflow builder is drag-and-drop, and organizations report reaching a working IT ticketing system in weeks. Among the fast-to-deploy options in the service desk software market, this is one of the quickest.

The care point is the gap between entry price and working configuration. Change, problem and release management arrive at Pro, asset management meters in asset units above an included allowance, and orchestration transactions are capped per plan. Freddy AI Copilot carries a separate charge below Enterprise.

Asset management connects to tickets, covering the ITAM side of an Ivanti replacement for most mid-market deployments. Patch deployment is absent, so an endpoint tool is still required alongside it.

Pricing: Starter at $19, Growth at $49 and Pro at $99 per agent per month, all billed annually, with Enterprise on request. Freddy AI Copilot adds $29 per agent per month billed annually. A 14-day free trial is available.

5. Jira Service Management

Best for: Organizations already running Atlassian products across development and operations Rating:

G2 - 4.3/5

Gartner Peer Insights - 4.4/5

Capterra - 4.5/5

Jira Service Management makes most sense as a decision about your existing toolchain. If development already works in Jira and documentation lives in Confluence, routing IT requests into the same system removes handoffs that otherwise need integration work. Change requests link to the code that caused them, which is difficult to reproduce elsewhere.

The per-agent model is favorable at scale, since only the people resolving work carry a license, and requesters do not. The Marketplace complicates that arithmetic. Several capabilities other platforms include arrive as paid apps, often priced on the total user count across your Atlassian site.

Assets and configuration management start at Standard with an object allowance, while change management waits until Premium. Buyers coming from an ITIL-structured Ivanti deployment should map their practices against the tier boundaries first.

Pricing: Free for up to three agents, Standard at $20 per agent per month and Premium at $51.42 per agent per month, with Enterprise quoted and available on annual billing only. Assets objects above the plan allowance start at about $0.02 per object per month. A 14-day free trial is available.

6. InvGate Service Management

Best for: Organizations wanting configurable ITSM without a platform administrator

Rating:

G2 - 4.6/5

Gartner Peer Insights - 4.8/5

Capterra - 4.6/5

InvGate occupies the space between fast-to-deploy service desks and enterprise platforms, and its Gartner Peer Insights score is the highest here. The no-code workflow builder is the reason most often cited. Workflow and approval changes can be made without scripting or a certified consultant, which shortens the path from signed contract to a running service desk in any ITSM selection.

Service Management and Asset Management are sold as two products, licensed independently, with the service desk priced per agent and asset management by managed node. That separation helps when your agent count and device count differ sharply, since an Ivanti ITAM replacement can be scoped without buying service desk seats you do not need.

Cloud and on-premises deployment are both available, which keeps it viable under data location requirements. The gap against this list is patching, which InvGate does not perform.

Pricing: Quote-based. Service Management is priced per agent and Asset Management per managed node, licensed independently, with end users and approvers included at no charge. A 30-day free trial is available.

7. Microsoft Intune

Best for: Replacing Ivanti Endpoint Manager in Microsoft-centric environments

Rating:

Gartner Peer Insights - 4.2/5

Capterra - 4.5/5

For an organization already standardized on Microsoft 365 and Entra ID, Intune is usually the default answer to the endpoint half of an Ivanti replacement. Device compliance, Conditional Access and identity run on the same system, removing a category of integration work. Windows Autopilot handles provisioning without imaging infrastructure.

The commercial position is the strongest argument. Plan 1 is included in Microsoft 365 E3, E5 and Business Premium, so many organizations evaluating it already hold the license. Check entitlement before buying standalone seats, and note that Office 365 plans do not include it.

The limits appear outside the Microsoft boundary. Third-party application patching is weaker than dedicated patch tools, complex software deployment needs more packaging effort than Endpoint Manager required, and there is no service desk. An ITSM platform is still needed alongside it.

Pricing: Intune Plan 1 is included in Microsoft 365 E3 at $39 and E5 at $60 per user per month paid yearly, along with F1, F3, Business Premium and Enterprise Mobility + Security E3 and E5, so most organizations already hold it. Intune Suite capabilities are also sold individually, with Remote Help at $3.50, Endpoint Privilege Management at $3.00 and Advanced Analytics at $5.00 per user per month paid yearly. Microsoft prices in local currency by region, so confirm the figures for your market.

8. NinjaOne

Best for: Managing distributed and remote endpoints across mixed environments

Rating:

G2 - 4.7/5

Gartner Peer Insights - 4.7/5

Capterra - 4.7/5

NinjaOne draws the strongest satisfaction scores in endpoint management, and reviewers credit speed of use. Agent deployment is quick, the console is readable, and automation runs without heavy scripting. For an administrator replacing Endpoint Manager across remote and hybrid workers, that counts for more than a longer feature list.

Patch management covers operating systems and third-party applications, with remote access included. Backup, mobile device management and ticketing are separate modules, each raising the per-device rate. Organizations tracking incident management metrics will want the ticketing module alongside it.

Implementation and support come inside the per-device price. Pricing is per managed device with volume tiers, and NinjaOne publishes no full rate card. Smaller deployments pay near the top of the range, which makes it less economical below roughly a hundred endpoints.

Pricing: Quote-based, priced per managed device per month on a tiered model where the rate falls as device count rises. Additional modules including backup and mobile device management are charged on top. A free trial is available.

9. Action1

Best for: Cloud-native patching without on-premises infrastructure or VPN dependency

Rating:

G2 - 4.9/5

Gartner Peer Insights - 4.8/5

Capterra - 4.9/5

Action1 carries the highest review scores of any platform here. It does one job, finding missing patches and vulnerabilities across endpoints and deploying the fixes, and it does that without on-premises infrastructure or a VPN connection for remote devices. Organizations replacing Ivanti's patch module should look here first.

The free tier is the commercial hook, and it is unusually generous. Two hundred endpoints run with no feature restrictions and no expiry, which makes evaluation genuinely low friction. Small organizations often never leave it.

Crossing 200 endpoints does more than adding a line item. Paid contracts include a mandatory support subscription, and Action1 does not publish the cost of that component, so budgeting above the free tier requires a quote. The scope is also narrow by design, with no service desk, no CMDB and no asset lifecycle management.

Pricing: Free forever for the first 200 endpoints with no feature limitations. Beyond 200 endpoints a paid subscription is required covering the additional endpoints and support, quoted rather than published. A 15-day free trial is available for evaluating larger environments.

10. Quest KACE

Best for: On-premises endpoint management for organizations replacing a legacy Ivanti deployment

Rating:

Gartner Peer Insights - 4.3/5

Quest KACE most resembles what an older Ivanti Endpoint Manager deployment looks like. The Systems Management Appliance runs on VMware or Hyper-V, covering inventory, software deployment, patching and a service desk from one administered system, with the Systems Deployment Appliance added for imaging. Its ticketing handles the help desk and service desk distinction adequately without matching a dedicated platform.

That architecture is the appeal and the limitation together. Administrators running restricted networks get local control over the management plane and the data. Organizations moving toward cloud-first operations find themselves maintaining infrastructure that other platforms on this list have removed.

Device coverage is broad, extending past workstations to servers, Chromebooks, printers, networking equipment and connected devices. KACE as a Service is available for organizations that want the appliance model hosted rather than self-managed.

Pricing: Quote-based, licensed per managed device on either a subscription or perpetual basis. Available as a self-managed virtual appliance or as a hosted service. Quest does not publish list pricing.

Which Ivanti Alternative Is Best for Your Use Case?

The best Ivanti alternative for your use case depends on which product you are replacing and where the platform has to run, so this table pairs each option with the trade-off it carries.

What Else to Evaluate When Choosing an Ivanti Alternative

Most lists of Ivanti competitors converge on the same names, and they are right to. ServiceNow is the correct answer for enterprises with the capacity to implement it, and ManageEngine offers the closest functional breadth at mid-market pricing. Microsoft Intune is the sensible endpoint choice inside Microsoft 365, and Freshservice suits organizations where deployment speed matters most.

Those shortlists score features, pricing and user satisfaction. Three criteria that decide whether a replacement works in practice usually go unscored:

1. Where the finding ends: Whether a vulnerability closes as an audited ticket in the same platform

2. Where the platform can run: Whether SaaS, on-premises and private cloud are all available

3. Whether the ITIL claim was assessed: Whether an independent body verified the practice coverage

Where the Finding Ends

A vulnerability scan produces a list. What happens to that list next decides the workload, and there are two paths:

1. Detection and remediation in one product: A missing patch becomes an approved change, a deployment and a verification scan inside one audit trail

2. Detection and remediation in separate products: The same finding becomes an export, a re-entry and a reconciliation problem

The expense is administrative: Administrator hours spent moving records between systems, plus the compliance gap when a finding is remediated, but the ticket never closes. Ask any vendor to show one vulnerability moving from detection through patch compliance verification without an export.

Where the Platform Can Run

Cloud-only is a constraint for a meaningful segment of buyers. Banking, government, telecom and healthcare organizations often operate under rules specifying where data physically resides. Several go further and require the management plane inside their own network, which half the platforms here cannot offer.

Motadata built ServiceOps with on-premises and private cloud as first-class deployment options, because those constraints kept appearing in the environments its engineers worked in across BFSI, telecom, government and manufacturing. Applied early, the requirement filters your shortlist before any feature comparison begins.

Whether the ITIL Claim Was Assessed by Anyone

Most ITSM platforms call themselves ITIL-aligned. The phrase carries no external verification, and can mean full practice coverage or a ticket status field named after an ITIL stage. Ask who assessed the claim.

PeopleCert runs the assessment that answers it, publishing an ATV listing of the practices each platform covers. Motadata ServiceOps is assessed as ITIL 4 compliant across 12 practices, including incident, problem and change enablement.

If You Are Replacing Ivanti Connect Secure

This comparison covers service management, asset management, and endpoint capability. Connect Secure is a remote access product, and replacing it belongs to a separate evaluation involving zero trust network access and secure access service edge platforms measured against your network architecture. Treat it as its own project with its own shortlist.

Run Service Desk, Assets and Patching on One Platform with Motadata ServiceOps

No single product replaces every Ivanti capability, and any comparison claiming otherwise is overselling. Organizations replacing endpoint management alone will do better with Intune or NinjaOne than a full ITSM platform, and those with complex enterprise service architecture may still conclude ServiceNow is worth its cost. Both are legitimate outcomes.

The pattern worth examining is the one that brought most buyers here. Service requests in one product, asset records in another, patch findings in a third, and administrator hours spent moving information between them. Consolidating that is what an Ivanti replacement is usually reaching for.

Motadata ServiceOps addresses that arrangement. Service desk, IT asset management, CMDB and patch deployment run on one platform against one data layer, licensed together or separately, assessed as ITIL 4 compliant by PeopleCert, and deployable as SaaS, on-premises or private cloud. For organizations running Motadata ObserveOps, closed-loop incident management turns an alert into a ticket and a ticket into a verified fix.

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