Ivanti Pricing in 2026: Plans, Costs, and Alternatives
If you are researching IT service management platforms, Ivanti has probably come up in your search.
It brings service desk, asset management, and endpoint management into one broad platform.
The part that is not so easy to find is the price. Ivanti does not list fixed pricing on its website, so you need to request a quote.
What you pay depends on the products you choose, the size of your team, and how you plan to deploy them.
That can make it difficult to set a budget before speaking with sales.
In this guide, we will look at Ivanti’s packages, reported pricing, and the costs you should consider when planning for 2026.
Let’s look at what Ivanti could cost for your setup in 2026.
Ivanti Pricing at a Glance
If you are short on time, here is the structure before the detail.
Package | What it covers | Reported price |
ITSM | Service desk, asset management, discovery, AI assist | Quote only |
ESM | Everything in ITSM, plus HR, facilities, GRC, PPM, security | Quote only |
Autonomous Endpoint Management | Add-on for device management, patching, remote support | Quote only |
Ivanti Neurons for MDM | Mobile device management | ~$90 per device a year |
Note: Ivanti publishes no prices. The MDM figure is a reported reseller estimate, not an official rate.
The most important thing to know is that there is no price list to work from. Ivanti sells through a quote process, so two companies of similar size can end up paying different amounts.
Reported rates give you a starting range. Reseller data puts Ivanti Neurons for ITSM at roughly $25 to $59 per user per year, while other benchmark sources report about $95 per analyst per month for named licenses.
Those two figures are not in conflict. One counts the employees who raise tickets and the other counts the analysts who work them, so you need to know which unit your quote is built on.
There is also no free option. Ivanti has no free plan and no self-serve trial, so a demo request is the only way to see the product.
What Is Ivanti?
Ivanti is an IT software company that sells service management, asset management, and endpoint management tools. Its main platform is called Ivanti Neurons.
It is used by more than 34,000 companies, including 3M, Conair, Weber, Goya, the University of Oxford, and Deakin University. The company grew through acquisitions, which is why the product range is broad.
The service management side covers the ITIL basics. You get incident, problem, change, release, and request management, along with a self-service portal, knowledge management, and service level management.
Around that sit IT asset management and endpoint tools. Ivanti Neurons for ITSM handles the service desk, while Ivanti Neurons for MDM and the endpoint products manage the devices your employees use.
Where Ivanti stands out is depth for large organizations. It runs in the cloud, on your own servers, or as a mix of both, which matters for companies with rules about where data can sit.
If you are comparing ITSM platforms, our guide to the best ITSM tools covers the other options worth considering.
How Ivanti Pricing Works
Ivanti pricing comes down to three things: the package you choose, how many people you license, and what it costs to get the platform running.
The package decides your features. ITSM covers the service desk and assets, ESM extends the same workflows into HR and facilities, and Autonomous Endpoint Management is an add-on for the devices themselves.
Your license count decides the recurring bill. Ivanti charges per user or per analyst on the service management side, and per device on the endpoint side.
Then there is setup. Ivanti deployments usually involve a professional services engagement, and that is a separate cost from the software.
Why You Cannot Find an Ivanti Price
Ivanti sells everything through quotes, so here is what that means for you in practice.
There is no pricing page and no self-serve checkout. The only route is the Request a Quote form, where an Ivanti specialist contacts you before you see any figure.
The numbers you find online come from resellers and benchmark data rather than from Ivanti. Treat them as planning ranges, since each one reflects a different company size, module mix, and negotiation.
You also cannot test it first. Ivanti has no free trial or sandbox, so you cannot judge how the product works before you talk to sales.
Ivanti Pricing by Package
Ivanti now groups its service management offering into three packages. This is worth knowing, because many articles still list the older names of ITSM Professional, ITSM Enterprise, ITSM Premium, and ITSM Enterprise Premium.
Capability | ITSM | ESM | Endpoint add-on |
Incident, problem, change, release | Yes | Yes | Yes |
Self-service portal and knowledge management | Yes | Yes | Yes |
IT asset management and discovery | Yes | Yes | Yes |
Analyst AI Assist | Yes | Yes | Yes |
Neurons Platform | Yes | Yes | Yes |
HR and facilities service management | No | Yes | Yes |
Governance, risk and compliance | No | Yes | Yes |
Project portfolio management | No | Yes | Yes |
Security operations management | No | Yes | Yes |
Self-service AI agent | No | Yes | Yes |
Device management and patching | No | No | Yes |
Remote support and app distribution | No | No | Yes |
Note: this table follows the current Ivanti packaging. None of the three has a published price.
Ivanti ITSM
The ITSM package is the starting point and covers the service desk itself. You get the full set of ITIL processes, a self-service portal, reporting, and mobile access.
Asset management comes with it rather than as an extra. That covers vendor management, contracts, procurement, invoicing, and the full asset lifecycle, along with discovery to find what is actually on your network.
AI is included at this level too. Analyst AI Assist handles incident correlation, ticket classification, summaries, translation, and knowledge generation.
This package suits IT teams that want a strong service desk and nothing beyond it. If your service management stays inside IT, you do not need to pay for the wider package.
Ivanti ESM
The ESM package takes the same platform and extends it past IT. It adds HR service management, facilities, governance and risk, project portfolio management, and security operations.
The Self-Service AI Agent comes in at this level. It handles employee requests across departments rather than only IT tickets.
The case for ESM is consolidation. Running HR onboarding, facilities work orders, and IT tickets through one system removes several separate tools, though it also means a bigger rollout.
Autonomous Endpoint Management
This is the add-on for the devices themselves rather than the tickets about them. It covers Windows, macOS, iOS, Android, and IoT devices from one place.
You get device management, operating system provisioning, patching, app distribution, remote support, and a digital experience score that shows how well employee devices are performing.
It is sold as an extension rather than a standalone package, so it sits on top of your ITSM or ESM license and adds to the quote.
Reported Ivanti Pricing
Since Ivanti publishes nothing, the table below pulls together the rates reported by resellers and benchmark sources. Treat these as planning ranges rather than quotes.
What is being licensed | Reported rate | Source type |
Ivanti Neurons for ITSM, per end user | ~$25 to $59 a year | Reseller data |
Ivanti Service Manager, named analyst | ~$95 a month | Benchmark data |
Ivanti Service Manager, concurrent analyst | ~$145 a month | Benchmark data |
Ivanti Neurons for MDM, per device | ~$90 a year | Reseller data |
Mid-market implementation | $5,000 to $20,000 | Reported project data |
Enterprise implementation | $50,000 and up | Reported project data |
Note: these figures come from third-party sources, not from Ivanti. Your own quote will depend on your size, your modules, and how you negotiate.
The named and concurrent split is worth understanding. A named license belongs to one analyst, while a concurrent license is shared by whoever is logged in, which is why it costs more and suits teams running shifts around the clock.
Implementation is the figure buyers most often miss. A basic service desk configuration takes four to eight weeks, while a full rollout across several modules runs three to six months.
There is also a renewal angle. Schneider Electric reported an Ivanti price book update from February 2025 that included an uplift of up to 20 percent on perpetual maintenance renewals.
What Ivanti Costs at Different Sizes
The license rate is only part of it. Your analyst count, your module mix, and your setup work all feed the total. The figures below are estimates built from reported rates, so your own numbers will vary.
Setup | Assumption | Estimated yearly cost |
Small | 25 named analysts, basic service desk | ~$28,500, plus $5,000 to $20,000 setup |
Mid-sized | 75 named analysts, ITSM with asset management | ~$85,500, plus setup |
Enterprise | 150 named analysts, ESM across departments | ~$171,000, plus $50,000 and up for setup |
Note: these figures use the reported $95 per named analyst per month and cover software only. Endpoint management, mobile device management, and support upgrades are billed on top.
The small-team estimate covers 25 analysts on a basic service desk. The software lands near $28,500 a year, and the setup fee in year one can be almost as much again.
The mid-sized estimate covers 75 analysts at roughly $85,500 a year. At this size, most teams are also adding asset management and discovery, which is included in the ITSM package rather than charged separately.
The enterprise estimate covers 150 analysts on ESM at around $171,000 a year. Rollouts at this size run three to six months and often pass $50,000 in services before the platform is live.
Concurrent licensing changes these numbers a lot. At the reported $145 a month, the same 75 analysts cost about $130,500 a year instead of $85,500, so the license type matters as much as the headcount.
What Increases Your Ivanti Costs
Five things raise an Ivanti bill above the license rate.
Analyst count and license type: Every analyst you add raises the recurring cost, and concurrent licenses cost roughly half as much again as named ones.
Adding modules: Endpoint management, patch management, mobile device management, and security each change the quote, so a full Ivanti setup is several lines rather than one.
Implementation services: A basic setup runs $5,000 to $20,000, and an enterprise rollout across several modules starts around $50,000 and takes three to six months.
Customization work: Reviewers report that custom reports and workflow configuration often need extra spend beyond the core license, since the platform ships with limited ready-made templates.
Renewal increases: The reported February 2025 price book update carried an uplift of up to 20 percent on perpetual maintenance renewals, so budget for the renewal as well as the first year.
In the end, your Ivanti bill comes down to how many analysts you license, how many modules you switch on, and how much configuration work your rollout needs. It works best for organizations that scope all three before they ask for a quote.
Ivanti User Reviews: What Teams Actually Say
We went through Ivanti reviews on G2, Gartner Peer Insights, and other review sites to see what users actually think about the platform. Ivanti Neurons for ITSM holds a rating of about 3.9 out of 5 on G2, with most reviews coming from enterprise customers.
Users often praise the ticketing and asset discovery. Reviewers say the incident management works well at scale and that discovery gives them an accurate picture of what is connected to the network.
The breadth of the platform gets praise too. Teams like running service desk, asset management, and device management from one vendor rather than stitching separate tools together.
The main complaint is the learning curve. Reviewers describe the interface as complex, note that there are few ready-made templates, and say the configuration effort is heavy at the start.
Cost clarity is the other theme. Because everything is quoted, reviewers say it is hard to compare Ivanti against other tools, and several mention that custom reports needed extra budget on top of the project.
These are the patterns we found in user reviews. Your own experience can vary based on your module mix and how much configuration your team takes on.
Top 5 Ivanti Alternatives to Consider
Ivanti covers a wide range of ITSM and IT operations needs, but its pricing and modular setup can make it difficult for some teams to plan around.
The alternatives below take different approaches, so the right choice depends on whether you care most about price, ease of use, enterprise workflows, or having monitoring and service management together.
Alternative | Best fit | Pricing approach | What stands out |
ITSM + IT operations | Quote for your setup | Monitoring, service management, and AI in one platform | |
Large enterprises | Per-user, quote-based | Deep workflows and broad enterprise capabilities | |
Budget-conscious IT teams | Published plans | Lower entry price and transparent pricing | |
Freshservice | Teams that want easy ITSM | Per-agent pricing | Simple interface and quick deployment |
SysAid | Teams that want to try before buying | Quote-based | Automation plus a free trial |
Is Ivanti the Right Choice?
Ivanti is a strong fit for large organizations that need deep service management across several departments and have the resources to run a proper rollout.
Ivanti Works Best For
Ivanti is a strong fit for:
Large enterprises that need service management across IT, HR, and facilities
Organizations that want service desk and endpoint management from one vendor
Teams that need cloud, on-premises, or hybrid deployment for compliance reasons
Companies with the budget for a professional services engagement
Businesses looking for a mid-market option instead of ServiceNow
Teams that want ITIL-aligned processes out of the box
Organizations with procurement teams that can negotiate a quote properly
Teams with broader application and infrastructure visibility needs can also explore observability tools
These are the teams Ivanti fits best. Its depth across service management and endpoints works well for companies large enough to use most of the platform.
Ivanti May Not Be the Right Fit For
The limits of Ivanti are mostly about cost clarity and setup effort, not what it can do. Because nothing is published and rollouts take months, it can fall short for some teams.
Ivanti may not be enough for:
Teams that want to see a price before they book a sales call
Buyers who need a trial to test the product before committing
Small IT teams without the budget for implementation services
Organizations that need to be live in weeks rather than months
Teams that want ready-made templates rather than heavy configuration
Buyers wary of renewal increases on maintenance contracts
Companies that want monitoring and service management on one quote
So it comes down to what you need. If you run a large organization and want service management across departments, Ivanti is a capable choice. If you want one clear price and a faster setup, take a look at Motadata.
Conclusion
Ivanti can be a good fit for larger organizations that need broad ITSM and operations capabilities, but its pricing and modular approach are not ideal for every team.
Motadata is worth considering if you want IT monitoring and service management in one platform, with infrastructure monitoring included as part of the wider IT operations stack.
The best option depends on your team size, IT environment, and the features you actually need.
I’d recommend you to get started booking a demo.
FAQs
How Much Does Ivanti Cost?
Ivanti does not publish prices. Reported reseller figures put Ivanti Neurons for ITSM at roughly $25 to $59 per user a year, with benchmark data showing about $95 per named analyst a month and $145 for concurrent analysts. Implementation runs from $5,000 for a basic setup to more than $50,000 for an enterprise rollout.
Does Ivanti Publish Its Pricing?
No. Every package runs through the Request a Quote form, and an Ivanti specialist contacts you before you see a figure. There is no pricing page and no self-serve checkout.
What Is Ivanti Neurons Pricing?
Ivanti Neurons is the platform behind the products, and each one is quoted separately. Third-party sources report roughly $25 to $59 per user a year across the modules, with the final figure set by your organization size, your deployment model, and which modules you select.
What Is Ivanti Neurons for ITSM Pricing?
Ivanti Neurons for ITSM is quoted rather than published. Reported rates are about $25 to $59 per end user a year, or roughly $95 per named analyst a month. The package includes the service desk, asset management, discovery, and Analyst AI Assist.
What Is Ivanti MDM Pricing?
Ivanti Neurons for MDM is priced per device and quoted like everything else. Reseller data puts it at approximately $90 per device a year, though Ivanti does not confirm that figure publicly.
Does Ivanti Have a Free Trial?
No. Ivanti offers no free plan and no self-serve trial or sandbox. The only way to see the product is to request a demo through the sales team.
What Are the Hidden Costs of Ivanti?
The main ones are implementation services from $5,000 to more than $50,000, extra modules such as endpoint and mobile device management, custom report and workflow configuration, the price gap between named and concurrent analyst licenses, and reported renewal uplifts of up to 20 percent on maintenance contracts.
How Does Motadata Compare to Ivanti?
Ivanti licenses service management, endpoints, and security as separate modules, all quoted privately. Motadata gives you one clear price covering monitoring, infrastructure, and service management together, with AI included, so it is easier to budget for and quicker to get running.
Author
Ramya Shah
Technical Writer
Ramya Shah is a technical content writer with a computer engineering background and roots in automotive journalism. He covers IT Service Management, observability, IT operations, and AI-driven automation. An early adopter of AI-assisted writing workflows, he turns complex IT processes into clear, engaging content optimized for search and answer engines (AEO), lifting content output and organic visibility.
