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Serviceops
11 min read

7 Best Asset Performance Management Software in 2026

Written by

Ramya Shah

Technical Writer

Reviewed by

Keertan Zala

Product Manager

Published

October 23, 2026

11 min read

How do you know when an IT asset costs more to maintain than replace?

 If your team relies on spreadsheets and manual updates, tracking asset age, repair costs, warranties, and software renewals becomes difficult.

You may end up repairing unreliable devices, paying for unused licenses, or replacing equipment before it reaches the end of its useful life.

IT asset management software helps you track every asset, monitor its maintenance history, manage license renewals, and assess replacement costs from one place.

With accurate asset data, your team can make better purchasing decisions, reduce unnecessary spending, and plan replacements before equipment starts affecting daily operations.

In this guide, we compare seven IT asset performance management tools based on their key features, deployment options, limitations, and pricing to help you choose the right solution for your team.

TL;DR of Top Asset Performance Management in 2026

Short on time? Here is a quick view of each tool.

  • Best overall for IT asset management: Motadata ServiceOps combines asset tracking, license compliance, CMDB, IT support, and patching in one product, with cloud and on-premises deployment options.

  • Best for growing IT teams: Freshservice combines a hosted service desk with asset discovery and lifecycle tracking, though advanced asset features require higher ITAM tiers.

  • Best for large enterprises: ServiceNow connects hardware, software, and cloud asset management with service workflows, procurement, and AI features.

  • Best for transparent pricing: ManageEngine offers published prices and cloud or on-premises deployment, with IT asset management available in its Professional plan and above.

  • Best for asset and device management: Ivanti combines asset lifecycle tracking, cost management, procurement, and device management options.

  • Best for asset tracking alongside support tickets: SolarWinds displays device details and history within service tickets, with separate pricing for IT assets.

  • Best for AI-assisted IT support: SysAid combines asset monitoring, network discovery, license management, and AI-powered support features.

How We Evaluated Asset Performance Management Software

We evaluated these tools based on five criteria to understand how well they help IT teams manage assets, control costs, and plan maintenance.

  1. Asset discovery: Can the tool automatically discover hardware and software across your network?

  2. Lifecycle and cost tracking: Can you track assets from purchase to retirement, including maintenance costs, warranties, contracts, and depreciation?

  3. Software and license management: Can you track installed software, monitor usage, and identify unused licenses or compliance risks?

  4. Asset relationships and support history: Can technicians view asset dependencies and access asset details within incidents, problems, and changes?

  5. Deployment and automation: Does the tool support cloud or on-premises deployment, and does it offer AI features to help teams manage assets?

7 Top Asset Performance Management Software (A Comparison)

Software Name

Main features

Deployment

Starting price

Free trial

Motadata ServiceOps

Asset discovery, CMDB, license compliance, patching

Cloud or on-premises

Custom quote. You can contact its sales team for the price.

30 days

Freshservice

Asset discovery, CMDB, data center records

Cloud

$49 per agent per month with annual billing (Growth plan)

14 days

ServiceNow

Hardware and software asset management, cloud cost tracking, AI agents

Cloud

Custom quote. You can contact its sales team for the price.

No free trial

ManageEngine

Network and agent scans, license compliance, purchase orders

Cloud or on-premises

$495 per year for two technicians and 250 IT assets (Professional plan, on-premises)

30 days

Ivanti

Asset discovery, cost and depreciation tracking, barcode scanning

Cloud, on-premises, or hybrid

Custom quote. You can contact its sales team for the price.

No free trial

SolarWinds

Asset discovery, device details in tickets, CMDB

Cloud

$39 per technician per month with annual billing (Essentials plan), plus a custom quote for assets

30 days

SysAid

Asset monitoring, network discovery, AI Copilot

Cloud

$89 per agent per month (Professional plan)

Yes

Prices come from each vendor's official pricing page and are current as of October 2026.

What is Asset Performance Management Software?

Asset performance management software helps you understand how well your assets perform, what they cost to maintain, and when they need repair or replacement.

For IT teams, this can include laptops, servers, network devices, software licenses, and cloud resources.

The software brings asset details into one place, including ownership, purchase dates, warranty status, maintenance costs, and support history.

Your team can use this information to identify frequently failing devices, plan replacements, avoid unnecessary license renewals, and make better use of its IT budget.

For a closer look at how businesses track and manage their IT assets, read our guide to IT asset management.

7 Best Asset Performance Management Software in 2026

Let’s now understand each of the tool in detail.

1. Motadata ServiceOps

Best for: Mid-size and large IT teams that want asset management, IT support, and patch management in one platform.

Motadata ServiceOps combines IT asset management, a configuration management database (CMDB), service desk workflows, and patch management.

It helps IT teams manage hardware, software, non-IT assets, and consumables alongside incidents, problems, and changes.

A CMDB, or configuration management database, stores information about IT assets and the relationships between them.

In ServiceOps, teams can track asset ownership, lifecycle stages, and dependencies between assets and services. Technicians can use this information to assess the potential impact of an incident or change before taking action.

ServiceOps supports both cloud and on-premises deployment. Its asset management capabilities include automated discovery, lifecycle tracking, software license compliance, relationship mapping, and financial records such as purchase costs and depreciation.

ServiceOps is a good fit for IT teams that want to connect asset records with support workflows and patch management.

Key Features

->Automated discovery: You can find hardware, software, and configuration items with agent-based and agentless scans across your offices, data centers, and cloud. ->Lifecycle tracking: You can follow each asset from purchase to retirement, with its owner, movements, and current stage in one record. ->Software compliance: You can measure how often software is used, manage license rights, and spot audit risks before a renewal. ->Relationship mapping: You can see how assets and services depend on each other, so you know what a change or a failure will affect. ->Barcode and QR scanning: You can label assets with QR codes that you design for each asset type and scan them to update records.

Pros

  • Each hardware record shows purchase cost, depreciation, and book value, so you can see what an aging asset is still worth.
  • Workflows start when a warranty date changes, so expiring warranties do not slip past your team.
  • Asset and configuration data appear inside incidents, problems, and changes, which gives technicians more context when they look for the cause of a repeat issue.
  • AI analysis points out underused assets and areas of overspending, so you can reassign or retire them.

Cons

  • There is no listed price, so you need a quote before you can plan a budget.
  • Some reviewers on Capterra say the first setup takes time and has a learning curve for new users.

Pricing

  • Custom quote: Motadata ServiceOps has a custom quote for both the cloud version and the on-premises version. You can contact its sales team for the price.

  • Free trial: A 30-day free trial is available, and you do not need a credit card.

You can read more about Motadata ServiceOps IT asset management on the product page.

See How Motadata ServiceOps Fits Your IT Team

Explore how you can manage IT assets, track their lifecycle, and connect asset records with IT support workflows in one platform.

Book Your Free Demo

2. Freshservice

Best for: Small and mid-size companies that want a hosted service desk with IT asset management included.

Freshservice is a hosted IT service management product from Freshworks. It covers incidents, requests, changes, and problems, and it includes IT asset management on most plans.

Asset units are how Freshservice counts the assets you manage. A desktop, laptop, or mobile device uses one asset unit, while a server, virtual machine, or network device uses four. Physical assets that are not on the network use one twenty-fifth of an asset unit.

The Growth plan, the Pro plan, and the Enterprise plan each come with the ITAM Growth plan and 100 asset units. Extra asset units are sold in packs of 500.

Freshservice suits IT teams that want to start with a service desk and grow their asset tracking as the number of assets grows. It is not the right choice for IT teams that must keep asset records inside their own network.

Key Features

->Discovery for every device type: You can find Windows, Mac, and Linux devices, along with network, cloud, storage, and data center equipment, using agent-based or agentless discovery. ->Hardware lifecycle tracking: You can follow each hardware asset from purchase to retirement in one record. CMDB: You can store assets as configuration items and see how they relate to each other. ->Software asset management: You can discover installed software and SaaS apps and keep their names and details consistent. ->Resource usage and performance metrics: You can view resource usage, power and environmental data, and storage trends for your infrastructure.

Pros

  • The ITAM Growth plan includes data center infrastructure management (DCIM), so you can keep records of the equipment in your data centers.
  • A ready-made offboarding workflow recovers assets and removes software access when an employee leaves.
  • Built-in integrations bring cloud resources from AWS, Microsoft Azure, VMware, and Google Cloud into the same view.
  • On the Pro plan and above, you can see which business services an incident affects.

Cons

  • The Starter plan does not include IT asset management.
  • Software asset management, SaaS discovery, and contract tracking need the ITAM Pro plan.
  • Service discovery, application dependency mapping, and resource usage metrics need the ITAM Enterprise plan.

Pricing

  • Starter plan: The Starter plan costs $19 per agent per month with annual billing.

  • Growth plan: The Growth plan costs $49 per agent per month with annual billing. It includes the ITAM Growth plan with 100 asset units.

  • Pro plan: The Pro plan costs $99 per agent per month with annual billing. It includes the ITAM Growth plan with 100 asset units.

  • Enterprise plan: The Enterprise plan has a custom quote. You can contact its sales team for the price.

  • Extra asset units: Extra asset units come in packs of 500 and start at $125 per month for each pack.

  • Free trial: A 14-day free trial is available, and you do not need a credit card.

3. ServiceNow

Best for: Large companies that want IT asset records on the same system as their other business workflows.

ServiceNow is a cloud-based platform for IT service management and many other business workflows. Its IT asset management covers hardware, software, and cloud assets across their full lifecycle.

Now Assist is ServiceNow's built-in AI. ServiceNow AI Agents can track asset usage and retire assets as part of the asset lifecycle. Its IT asset management connects to the service catalog, the CMDB, and procurement, so asset data is shared across these areas.

The ITSM Foundation plan includes asset management and the CMDB. Each ITSM plan also includes Now Assist at a level that matches the plan.

ServiceNow suits large companies that want IT, HR, and other departments to work on one platform. It is not the right choice for IT teams that want change management in the entry plan, because change management starts in the ITSM Advanced plan.

Key Features

->Asset lifecycle automation: You can use AI agents to track assets, follow their usage, and retire them when they reach the end of their life. ->Software asset management: You can reclaim unused licenses and keep license records ready for audits. ->Hardware asset management: You can manage hardware from stockrooms to data center racks with automated workflows. ->Cloud cost management: You can track and forecast cloud spending across several cloud providers. ->Audit response: You can answer audits quickly with accurate asset and license records.

Pros

  • Workflows that cross teams help with tasks such as employee onboarding and contract renewals.
  • It points out unauthorized technology, license issues, and missing devices, which lowers security risk.
  • IT, HR, customer service, and other departments can work on the same platform.
  • You can compare AI and machine learning cloud spending across providers.

Cons

  • Problem management, which helps you find the cause of repeat failures, starts in the ITSM Advanced plan.
  • The most advanced Now Assist and AI agent features come only with the ITSM Prime plan.
  • Every plan has a custom quote, so you cannot compare costs before you talk to sales.

Pricing

  • ITSM Foundation plan: The ITSM Foundation plan has a custom quote. You can contact its sales team for the price.

  • ITSM Advanced plan: The ITSM Advanced plan has a custom quote. You can contact its sales team for the price.

  • ITSM Prime plan: The ITSM Prime plan has a custom quote. You can contact its sales team for the price.

  • Free trial: ServiceNow does not offer a free trial. You can watch product demos or ask its sales team for a custom demo.

Our ServiceNow alternatives article compares it with other tools.

4. ManageEngine

Best for: Small and mid-size companies that want listed prices and a choice of cloud or their own servers.

ManageEngine is a service desk product with IT asset management and a CMDB. It covers hardware, software, virtual, and non-IT assets, along with incidents, problems, and changes.

ManageEngine can discover assets in three ways. It scans your Windows domain or network, runs distributed scans for assets spread across several sites, and uses agents for computers outside your main network.

Zia is the AI assistant in ManageEngine. Its predictive, generative, and conversational features come with every plan.

ManageEngine suits IT teams that want to see prices before they buy and choose between the cloud and their own servers. It is not the right choice for IT teams that want asset tracking in the Standard plan, because IT assets start in the Professional plan.

Key Features

->Multiple discovery sources: You can combine network scans, distributed scans, and agent scans to build one asset inventory. -> Lifecycle stages: You can set stages and statuses for each asset, from request and purchase to use, storage, repair, and disposal. ->License compliance: You can compare software installations with the licenses you own and the licenses you have assigned. ->Software usage tracking: You can see which software is used often, rarely, or not at all. ->Purchase orders: You can raise purchase requests and track new assets from approval to delivery.

Pros

  • Assets can be linked to incidents, problems, and changes, so technicians get the details they need for root cause analysis.
  • The cloud version and the on-premises version are sold with the same three plans.
  • Ready-made reports can be added to your dashboard as widgets, so key asset numbers stay in view.
  • After the first scan, agents send only the changes, which keeps the load on your network low.

Cons

  • On the on-premises version, the CMDB is an add-on for the Professional plan at $1,195 per year.
  • Zia Agents come only with the Enterprise plan.
  • Agentless scans find a device only when it is on your network and switched on, so remote laptops need an agent.

Pricing

  • Standard plan: The Standard plan is free for up to five technicians. The paid version costs $1,545 per year for 10 technicians in the cloud, or $1,195 per year for 10 technicians on your own servers.

  • Professional plan: The cloud version costs $645 per year for two technicians and 250 IT assets. The on-premises version costs $495 per year for two technicians and 250 IT assets.

  • Enterprise plan: The cloud version costs $1,595 per year for two technicians and 250 IT assets. The on-premises version costs $1,195 per year for two technicians and 250 IT assets.

  • Free trial: A 30-day free trial is available for the cloud version and the on-premises version.

Our ManageEngine pricing guide explains the plans and extra charges.

5. Ivanti

Best for: Large companies that want asset management and device management from one vendor.

Ivanti is a service management and IT asset management product on the Ivanti Neurons platform. It covers hardware and software assets from purchase to retirement, along with incidents, problems, and changes.

Ivanti Neurons is the platform that keeps one shared record of assets, services, and devices. Analyst AI Assist is the AI assistant for technicians. It helps technicians classify tickets and write summaries.

Full asset lifecycle management, barcode scanning, vendor management, and contract management come with the Ivanti ITSM plan and the Ivanti ITSM Premium plan. Ivanti can run in the cloud, on your own servers, or as a mix of both.

Ivanti suits large IT teams that want asset data to support both service work and device management. It is not the right choice for IT teams that want a self-service AI agent in the entry plan, because it comes with the Ivanti ITSM Premium plan.

Key Features

->Discovery and sync: You can find assets on your network and keep their records consistent without manual updates. ->Cost tracking: You can follow the cost, depreciation, and spending trends of every asset. ->Ownership tracking: You can see who owns each asset, along with its assignment history and department. ->Relationship mapping: You can keep device dependencies, network connections, and application links in one place that is ready for your CMDB. ->Procurement and stock: You can manage purchase orders, invoices, shipments, contracts, and stock in one system.

Pros

  • Assets that are close to renewal or disposal show up on their own, so you can act before costs or compliance risks grow.
  • Barcode scanning lets technicians update asset records where the asset is.
  • A product catalog keeps hardware models and software names consistent, so the same item is not recorded in two ways.
  • Asset, service, and device data share one record, so automated device actions use accurate asset details.

Cons

  • Device management, operating system setup, and remote support are part of the Autonomous Endpoint Management add-on.
  • Every plan has a custom quote, so you cannot estimate the cost on your own.
  • You cannot try the product yourself before a sales call, because only demos are offered.

Pricing

  • Ivanti ITSM plan: The Ivanti ITSM plan has a custom quote. You can contact its sales team for the price.

  • Ivanti ITSM Premium plan: The Ivanti ITSM Premium plan has a custom quote. You can contact its sales team for the price.

  • Autonomous Endpoint Management add-on: The Autonomous Endpoint Management add-on has a custom quote. You can contact its sales team for the price.

  • Free trial: Ivanti does not offer a free trial. You can watch a demo or ask its sales team for a custom demo.

Our Ivanti pricing guide explains the plans and other costs.

6. SolarWinds

Best for: Mid-size companies that want a hosted service desk with asset tracking on every plan.

SolarWinds is a hosted service desk with IT asset management and a CMDB. It covers incidents, problems, changes, and releases, along with hardware, software, mobile, and non-network assets.

When a technician opens a ticket, SolarWinds shows details about the user's device. These include the device type, CPU, memory, BIOS version, operating system, installed software, free disk space, and past incidents.

Asset management and the CMDB come with the Essentials plan. The Premier plan adds AI features, such as AI incident summaries and intelligent linking between incidents and problems.

SolarWinds suits IT teams that want asset details next to every ticket without setting up servers. It is not the right choice for IT teams that need a visual dependency map in the entry plan, because it comes only with the Premier plan.

Key Features

->Asset discovery: You can find networked assets and the software installed on Windows, Mac, Linux, and Chromebook devices. ->Device details in tickets: You can check a device's hardware, software, disk space, and incident history from the ticket itself. ->Wide range of asset types: You can track computers, printers, mobile devices, network devices, office equipment, and vehicles. ->Procurement and license tracking: You can connect purchases, contracts, and licenses to see license use and spot unapproved software. ->CMDB: You can map how configuration items depend on each other and check the impact of a change before you approve it.

Pros

  • Linking assets to incidents builds a history, so you can spot a device or laptop model that keeps causing problems.
  • Alerts tell you when a new device is found or when a contract is close to expiring.
  • Integrations with Microsoft SCCM, Jamf, AWS, Microsoft Azure, and VMware vCenter add asset data from tools you may already use.
  • Assets that are not on the network, such as furniture and supplies, can be tracked without counting toward your device limit.

Cons

  • Asset management is priced separately from technician licenses, so you need a quote for your assets before you know the full cost.
  • Network discovery, contract management, and license compliance start in the Advanced plan.
  • It runs only as a hosted service, with data centers in the United States, the European Union, or Australia.

Pricing

  • Essentials plan: The Essentials plan costs $39 per technician per month with annual billing.

  • Advanced plan: The Advanced plan costs $99 per technician per month with annual billing.

  • Premier plan: The Premier plan costs $124 per technician per month with annual billing.

  • IT asset management: Asset pricing has a custom quote. You can contact its sales team for the price.

  • Free trial: A 30-day free trial is available with full access to Premier plan features.

7. SysAid

Best for: Mid-size companies that want AI help for IT support and asset tracking in one hosted product.

SysAid is a hosted IT service management product with asset management and a CMDB. It covers incidents, requests, changes, and problems, along with hardware and software assets.

SysAid Copilot is the AI assistant for agents and end users. For agents, it ranks work, suggests next steps, and drafts messages. For end users, it answers questions and runs AI agents that resolve simple requests.

Asset monitoring, the CMDB, and network discovery come with the Professional plan and the Enterprise plan. License Manager Essentials, which tracks contracts and renewals, also comes with the Professional plan and the Enterprise plan.

SysAid suits IT teams that want AI to handle routine requests while they track assets in the same product. It is not the right choice for IT teams that need to discover OT and IoT devices without an add-on, because that comes with Lansweeper Advanced Discovery.

Key Features

->Asset monitoring: You can track the health and status of each asset as it changes. ->Network discovery and inventory: You can scan your network to catalog newly connected devices and keep a hardware and software inventory. ->License Manager Essentials: You can manage vendor, software, and service contracts with renewal reminders and AI insights on cost and compliance. ->Asset data in tickets: You can see a device's configuration, installed software, warranty status, and dependencies in each ticket. ->Change impact view: You can review an asset's CMDB dependencies before you approve a change.

Pros

  • Built-in BI dashboards show service trends over 36 months.
  • AI agents can take action in Azure AD, Intune, SharePoint, and Microsoft 365, so AI agents can act in tools you already use.
  • You can compare your SLAs, mean time to resolve, and resolution rates with internal and global benchmarks.
  • Multi-region data residency lets you choose where your data is stored.

Cons

  • Each plan includes 250 managed assets, and more assets need additional asset packs.
  • Patch management is an add-on powered by GFI.
  • License Manager Advanced, which tracks SaaS usage and shadow IT, is an add-on.

Pricing

  • Professional plan: The Professional plan is listed at $89 per agent per month. You can contact its sales team for a quote.

  • Enterprise plan: The Enterprise plan has a custom quote and starts at 20 agents. You can contact its sales team for the price.

  • Add-ons: Additional asset packs, Lansweeper Advanced Discovery, License Manager Advanced, and patch management each have a custom quote. You can contact its sales team for the price.

  • Free trial: A free trial gives you access to all SysAid features, and you do not need a credit card.

How to Choose Asset Performance Management Software

Before choosing asset performance management software, consider which assets you need to track, where the tool will run, and what it will cost as you grow.

  1. List every type of asset you need to track, including laptops, servers, network devices, software licenses, cloud resources, and non-IT items.

  2. Decide whether you need a hosted tool or one that runs on your own servers, based on your company's data rules.

  3. Check how the tool finds assets, and test whether it can reach remote laptops as well as office devices.

  4. Confirm which plan includes IT asset management, because some entry plans leave it out.

  5. Check how the vendor counts assets, because a server can count as more than one asset in some tools.

  6. Make sure technicians can see asset details and history inside incidents, problems, and changes.

  7. Review how the tool tracks warranties, contracts, and asset value, so you can plan repairs and replacements.

  8. Calculate the total cost with your own numbers, including technicians, assets, add-ons, and expected growth.

  9. Ask the vendor for a written list of everything your quote or plan includes.

  10. Use the free trial or demo to import a sample of your assets and link a few past incidents to them, then see how quickly you can find the problem devices.

Our guide to IT asset lifecycle management explains how to manage each stage of an asset's life.

Find the Right Asset Management Solution for Your Team

Discuss your IT asset management needs with the Motadata team and explore how ServiceOps can help you manage assets, control costs, and improve IT workflows.

Talk to Our Experts

Conclusion

The right asset performance management software depends on your assets, your team size, and where your data has to live.

Freshservice, SolarWinds, and SysAid work well when you want a hosted service desk with asset tracking and listed prices. ServiceNow and Ivanti work well for large companies that want assets, services, and other workflows on one wide platform. ManageEngine works well when you want listed prices and a choice between the cloud and your own servers.

Motadata ServiceOps works well when you want IT assets, support tickets, changes, and patching in one product that runs in the cloud or on your own servers.

If you are looking to get started with Motadata ServiceOps, you can book your free demo.

FAQs

What is asset performance management software?

Asset performance management software shows how well your assets serve the business over their life. For IT teams, it covers hardware, software, and cloud assets, along with their owners, warranties, licenses, and support history.


What is the difference between IT asset management and asset performance management?

IT asset management keeps a record of what you own, who uses it, and where it is in its life. Asset performance management uses those records to judge how well each asset serves the business. For example, it helps you see that a laptop model with many incidents should be replaced sooner.


How much does asset performance management software cost?

The price depends on the vendor and on how many technicians and assets you have. For example, Freshservice starts at $49 per agent per month with annual billing for the first plan with asset management. ManageEngine's Professional plan starts at $495 per year for two technicians and 250 IT assets on your own servers. Motadata ServiceOps, ServiceNow, and Ivanti have custom quotes.

Can asset performance management software run on my own servers?

Yes, some tools can run on your own servers. Motadata ServiceOps and ManageEngine offer a cloud version and an on-premises version. Ivanti can run in the cloud, on your own servers, or as a mix of both.


What should I test during a free trial?

Import a small set of your own assets and connect them to a few incidents your team has already solved. Then check whether the tool shows each asset's owner, warranty, software, and history in one place. Also check how the tool counts assets, so you can estimate the price for your full inventory.

RS

Author

Ramya Shah

Technical Writer

Ramya Shah is a technical content writer with a computer engineering background and roots in automotive journalism. He covers IT Service Management, observability, IT operations, and AI-driven automation. An early adopter of AI-assisted writing workflows, he turns complex IT processes into clear, engaging content optimized for search and answer engines (AEO), lifting content output and organic visibility.

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