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Unified Observability Platform for Modern IT Operations

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Real User Monitoring

Real User Experience Dashboards

Bring all real user experience signals together in configurable dashboards and policy-driven alerts. Your teams see the complete picture and respond the moment something changes.

Key Highlights

Experience Dashboards & Alert Policies

Motadata ObserveOps RUM unifies Web Vitals, session, error, and behavioral signals into one dashboard, with policy-driven alerts and full-stack correlation to backend traces and infrastructure data.

Custom Experience Dashboards & Widgets

Build the operational view that matches how your team monitors experience quality.

  • Drag-and-drop dashboard builder with widgets for Web Vitals, error rates, session counts, and performance trends.

  • Pre-built templates for experience operations, release monitoring, and executive reporting.

  • Multi-page and multi-URL dashboards combining experience data for an application or user flow.

  • Time-range controls for live monitoring, historical analysis, and deployment comparison.

Policy-Driven Experience Alerts

Convert experience degradation into operational notifications, automatically.

  • Threshold-based alerts for Web Vital score drops, error rate increases, and session-level metric breaches.

  • Anomaly detection alerts when experience metrics deviate from established baselines.

  • Degradation trend alerts surfacing sustained decline before threshold limits are reached.

  • Multi-channel alert delivery to email, Slack, and ITSM incident management platforms.

SLA Breach Prediction & Monitoring

Know when experience commitments are at risk before they are violated.

  • Up-to-the-minute SLA adherence tracking per page, user segment, and performance metric.

  • Burn rate monitoring of the current trajectory's consumption of SLA margin.

  • SLA breach prediction alerts providing warning before the commitment window closes.

  • SLA compliance history for reporting, customer communication, and experience governance.

Full-Stack Correlation

Connect front-end experience signals with backend and infrastructure context.

  • Client-side experience events correlated with APM traces from the same user request.

  • Log event correlation linking browser-side errors with server-side log entries in the same window.

  • Infrastructure metric context showing server and network conditions during degradation events.

  • Unified incident view combining RUM, APM, log, and infrastructure signals in one investigation view.

Session Sampling, Retention & Privacy Settings

Control data collection to balance coverage, cost, and compliance.

  • Configurable session sampling rates per page, user segment, and deployment environment.

  • Retention policy management for session data with configurable storage durations.

  • Privacy controls including input masking, PII exclusion, and session data access restrictions.

  • Collection consent management for GDPR and regional data privacy compliance.

Experience Health Scorecards

Deliver a structured experience quality summary to each stakeholder tier.

  • Application-level experience health score combining Web Vitals, error rates, and session performance.

  • Page-level scorecards tracking individual URL performance against defined quality thresholds.

  • Segment health summaries showing performance by geography, device, and browser.

  • Scheduled scorecard delivery to digital, product, and engineering leadership stakeholders.

Intelligence

From Scattered Signals to a Complete Experience Picture

Real user monitoring generates many data streams: Web Vital scores, session events, error events, resource timing, behavioral patterns, demographic breakdowns. Each gives partial insight, and the complete picture requires all of them correlated in one view with the backend signals that explain client-side behavior.

Experience Dashboards & Alert Policies is the convergence layer that brings these signals together. Each RUM signal feeds configurable dashboards, all thresholds and trends become alert policies with enough context to begin action, and full-stack correlation ties client-side observations to server-side reality.

How It Works

Experience Dashboards & Alert Policies Architecture

01

Ingest

Ingest Web Vital, session, error, resource, and behavioral event data from the RUM agent.

02

Aggregate

Aggregate and normalize experience signals in Motastore's unified session model.

03

Evaluate

Evaluate alert policies against incoming experience data on the fly.

04

Correlate

Correlate client-side signals with APM traces, log events, and infrastructure metrics via Motastore.

05

Render

Render configured dashboards from aggregated experience data with live refresh.

06

Deliver

Deliver alert notifications and experience health scorecards through configured delivery channels.

All experience signals, each stakeholder view, the full alert set, unified in one operational layer.

Role-Based Value

Precision for Every Role

For CIOs / CTOs

  • Receive a structured experience health scorecard connecting application performance to user satisfaction and SLA commitments, no raw metric interpretation required.

  • Receive a structured experience health scorecard connecting application performance to user satisfaction and SLA commitments, no raw metric interpretation required.

For IT Directors / Managers

  • Standardize experience monitoring for all applications and segments with consistent dashboard templates and alert policies.

  • Standardize experience monitoring for all applications and segments with consistent dashboard templates and alert policies.

For NOC Engineers / SREs

  • Receive alerts enriched with the Web Vital scores, error rates, and session metrics that triggered them, plus correlated backend signals that point to root cause.

  • Receive alerts enriched with the Web Vital scores, error rates, and session metrics that triggered them, plus correlated backend signals that point to root cause.

For DevOps / Platform Teams

  • Monitor the experience impact of deployments through release-comparison dashboards showing Web Vital and error rate changes from the moment a new version is live.

  • Monitor the experience impact of deployments through release-comparison dashboards showing Web Vital and error rate changes from the moment a new version is live.

From Visibility to Control

From Fragmented Signals to Unified Experience Command

Unified Signal Platform

Complete experience visibility combining Web Vitals, sessions, errors and behavioral signals in one platform.

Proactive SLA Warnings

SLA breach prediction providing warning before committed experience windows are violated.

Client-To-Backend Linking

Full-stack correlation connecting client-side degradation with backend root causes for faster resolution.

Threshold Breach Response

Policy-driven alerting converting experience threshold breaches into immediate operational response.

Stakeholder Quality Views

Experience health scorecards making digital experience quality visible at each stakeholder level.

Explore More

Continue Exploring RUM Capabilities

Core Web Vitals & Performance Metrics

Experience health scorecards making digital experience quality visible at each stakeholder level.

Session Intelligence & Journey Tracking

Session-level data that dashboards aggregate and alert policies correlate with experience health trends.

Error Analytics & Experience Failures

Error signals that alert policies flag and dashboards visualize as part of the experience health picture.

Demographic & Behavioral Analytics

Segment-level data that experience dashboards incorporate for complete user population visibility.

Flame Charts & Resource-Level Visibility

Drill into the resource-level rendering timelines behind the dashboards' performance signals.

Custom Dashboards. Experience-Based Alerts.

Motadata ObserveOps RUM lets you build performance dashboards, set threshold alerts on UX metrics, and share views between teams.

Motadata ObserveOps RUM. User experience, measurable and shareable.