Farashin MSP

ServiceOps MSP Automation

Hidima wa abokan cinikin ku a wurare da yawa tare da keɓaɓɓen software na tebur ɗin sabis na haɗin kai. Isar da ingantaccen ƙwarewar sabis don haɓaka kasuwancin ku.

Isar da Sabis na ƙira don Abokan ciniki da yawa

Isar da daidaiton ƙwarewar filin aiki tare da PinkVerify, hanyoyin daidaita ITIL da aka gina akan DFITTM (Tsarin Ilimi mai zurfi don Ayyukan IT).

Multi-portal Support

Ƙirƙirar tashar sabis na sadaukar don kowane abokin ciniki tare da URL na musamman.

Bugawa Ayyukan Ɗaukakawa

Ƙirƙiri hanyoyin aiki don jawo aiki da kai bisa yankin abokin ciniki.

kadari Management

Sarrafa kayan aikin abokin ciniki da kadarorin software daga wuri guda.

Ingantaccen Gudanarwar Abokin Ciniki

Ingantaccen Gudanarwar Abokin Ciniki

  • Tabbatar da keɓance kowane tashar yanar gizo tare da kadarorin sa alama.
  • Sarrafa saitunan tashar yanar gizo daga tashar mai fasaha guda ɗaya.
  • Ƙirƙirar takamaiman rahotannin abokin ciniki don iyakar bayyana gaskiya.
Dandali ɗaya, Abokan ciniki da yawa

Dandali ɗaya, Abokan ciniki da yawa

  • Sarrafa ambaliyar tikitin mai shigowa daga abokan ciniki da yawa tare da fasali kamar aiki-kai.
  • Saita mahallin da ya dace da ƙuduri tare da hanyoyin ITIL kamar matsala, canji, da sarrafa kadara.
  • Bada masu fasaha damar samun damar bayanan abokin ciniki daga aikace-aikacen hannu.
Sarrafa tsammanin Abokin ciniki

Gudanar da tsammanin Abokin ciniki

  • Saita abin da ya dace ta hanyar ma'anar SLAs ga kowane abokin ciniki.
  • Ƙayyade abin da za a yi idan ba a amsa tikitin ba ko warwarewa cikin lokaci.
  • Ɗauki takamaiman yanayi na kamfani da sarrafa su.

Haɗin Kan Platform don Sarrafa Abokan Ciniki

Binciken Ƙarshen Mai Amfani

Kaddamar da binciken ƙarshen mai amfani don sanin yadda suke son ayyukanku.

Sanarwa

Nuna sanarwa akan tashar sabis na abokin ciniki.

Knowledge Base

Ƙirƙirar ingantaccen tushe na ilimi kuma karkatar da tikiti don abubuwan da aka sani.

gyare-gyare

Ƙirƙiri filayen al'ada don ɗaukar ƙarin bayani yayin ƙirƙirar tashar abokin ciniki.

Tushen amsoshin ku guda ɗaya ITOps kalubale

Oct 27, 2020
Cikakken Jagora akan Sabis ɗin Sabis na Sabis
Kara karantawa
Mar 03, 2019
Jagorar Sabon shiga zuwa ITIL & ITSM
Kara karantawa
Mar 11, 2020
11 ITIL Service Tebur Mafi Kyawun Ayyuka don Supercharge y ...
Kara karantawa
Apr 01, 2020
Yadda wani kamfanin sabis na IT ya rage isar da sabis ...
Kara karantawa