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Closing a Request

There are multiple ways to close a request.

  • Closing a single request from the list page: Click on the status of the desired request and select Closed as shown below.
Closing a request from the List page
Closing a request from the List page
  • Closing multiple requests from list page: Select the desired requests, click Take Action, and Close them at once.
Selecting and Closing Multiple Requests
Selecting and Closing Multiple Requests
  • Closing request from details page: On the details page, you have two options to close the request: By changing the status or by clicking the Close Request button.
Closing Request by Changing Status
Closing Request by Changing Status
Close Request button
Close Request button

On clicking close, a confirmation message appears. Click Yes to continue or No to discard the action.

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