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Motadata Docs

Claiming a Change

You can assign changes to yourself and take its ownership. You become the point of contact and can initiate an approval process. Steps to claim a change is same as assigning the change to other technicians.

Option 1: Claiming from List Page:

  • To claim a single change, you can use inline edit, and assign change to yourself.
  • To claim multiple changes, select the changes, click Take Action dropdown, and select the Claim option as shown below.
Bulk Claim
Bulk Claim

Option 2: Claiming Changes from Details Page:

On the details page, click on the Assignee dropdown, and select your name to assign a change as shown below.