Motadata Docs
- ServiceOps
- Overview
- Motadata Dashboard
- Request Management
- Overview
- Request List View
- Creating a Request
- Creating a Service Request
- Request Details Page
- Updating a Request
- Merging Requests
- Splitting Requests
- Mark Requests as Spam
- Claiming a Request
- Assigning a Request
- Archiving a Request
- Print a Request
- Closing a Request
- Status and Assignment Transition
- Resolve Request
- Work Conversations
- Tasks
- Adding Relations
- Adding Work Log
- Audit Trail
- Sending Email Notifications
- Asking for Approval
- Asking for Feedback
- Adding Watchers
- Watch/Unwatch
- Executing Scenarios
- Viewing Requester’s Basic Profile
- Problem Management
- Change Management
- Overview
- Change List View
- Creating a Change
- Change Details Page
- Updating a Change
- Claiming a Change
- Assigning a Change
- Archiving a Change
- Closing a Change
- Change Workflow
- Planning a Change
- Collaboration
- Tasks
- Adding Relations
- Adding Work Log
- Audit Trail
- Sending Email Notifications
- Asking for Approval
- Release Management
- Overview
- Release List View
- Creating a Release
- Release Details Page
- Claiming a Release
- Assigning a Release
- Updating a Release
- Release Workflow
- Planning a Release
- Collaboration
- Asking for Approval
- Tasks
- Adding Relations
- Adding Work Log
- Audit Trail
- Sending Email Notifications
- Closing a Release
- Reopening a Release
- Archiving a Release
- Restoring Release
- Asset Management
- Contract Management
- Purchase Management
- Patch Management
- Package Management
- Project Management
- Overview
- Project List View
- Creating a Project
- Searching Project
- Project Details Page
- Updating Project
- Manage Project Members
- Planning a Project
- Gannt Chart
- Implementing a Project
- Closing a Project
- Cancelling a Project
- Collaboration
- Adding Work Log
- Adding Relations
- Audit Trail
- Sending Email Notifications
- Knowledge Management
- Reports
- Approval Management
- Task Management
- Admin Section
- Admin Overview
- Automation
- Users
- Organization
- Support Channels
- Request Management
- Service Catalog
- Problem Management
- Change Management
- Release Management
- Asset Management
- Overview
- Custom Asset Types
- Asset Custom Fields
- Manufacturer Catalog
- Product Catalog
- Product Form
- Vendor Catalog
- Vendor Form
- SNMP Custom Properties
- RDP Configurations
- Asset Discovery
- Software Rules
- Status
- Asset Custom Rules
- Asset Groups
- Software Categories
- Software Type
- Product Type
- Relationship Types
- IP Range Location
- Manage Baselines
- Variance Detection
- Asset Movement
- Send To Repair
- Return From Repair
- Contract Management
- Purchase Management
- Patch Management
- Project Management
- Knowledge Management
- User Survey